Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Insights paper April 19, 2024 Key Medical Coding Audit Topics Compliance Auditors Should Consider The average cost to rework a claim or appeal a denial is approximately $118 per claim for hospitals and $25 per claim for physician practices. Failing to document, code and submit clean claims properly can impact your organization’s bottom line via lost revenue due to denials and/or added labor costs to rework or appeal claims that could have been submitted correctly and paid on receipt. As… Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper April 17, 2024 Internal Audit’s Role in Supporting Sustainability Reporting Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Whitepaper April 24, 2024 Sanctions Risk Assessment: A Key Risk Management Tool Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory… Client Story February 16, 2023 Protiviti helps global energy conglomerate complete a complex integration of an E&P target Rising energy prices and the resulting profitability typically generate a flurry of merger and acquisition activity in the oil and gas sector. The deals frequently target organizations that are independent and entrepreneurial in spirit — companies that have amassed a significant but often underdeveloped asset base and whose processes generally have not kept up with the growth of the company. The… Infographic May 2, 2023 2023 Top Risks Insurance Infographic Talent sourcing and technology skilling headline concerns among insurance industry executives and boards in the face of rising labor costs and an increasingly competitive landscape. Strategic priorities include upskilling and reskilling employees as the need to acquire talent that can support digital transformation becomes more critical. Flash Report December 13, 2023 EU Lawmakers Reach Agreement on AI Act, Creating Regulatory Framework Addressing Risks of AI On December 8th, after two and a half years of negotiation, the Council of the EU and the EU Parliament finally reached a provisional agreement on the EU AI Act, which was first proposed by the European Commission in 2021. The agreement creates legislation that introduces harmonized rules and definitions for those using AI systems and putting those systems into service and bans certain types of… Whitepaper August 11, 2023 Navigating sanctions compliance through the transition to ISO 20022 The International Organization for Standardization’s (ISO) new global messaging standard, ISO 20022, is set to be adopted by payment processing organizations globally by 2025. Client Story May 12, 2022 A National Retailer Takes on Inventory Shrink to Improve Margins Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation. Load More