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  • Newsletter

    March 23, 2020
    COVID-19’s Workplace Disruption: A Test of Board Resiliency
    In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organizations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in…

  • Flash Report

    November 30, 2022
    Corporate Sustainability Reporting Directive (CSRD) Approved by European Council; More Than 50,000 Organizations Affected
    For the latest on CSRD, click here.On 28 November, 2022 the European Union (EU) Council (“Council”) gave its final approval to the Corporate Sustainability Reporting Directive (CSRD), which will require new, standardized and detailed sustainability reporting by companies. The CSRD represents a significant expansion from the earlier Non-Financial Reporting Directive (NFRD), which it replaces, and…

  • Survey

    January 3, 2023
    ESG: A continental rift?
    Key findings from an Oxford-Protiviti Survey, Executive Outlook on the Future of ESG, 2032 and Beyond: Oxford-Protiviti executive survey with a 10-year outlook finds North American leaders less worried about environmental risk and ESG regulation, and less open to change. Executives in Europe and Asia-Pacific (APAC) perceive the stakes as higher and expect more change externally and within their…

  • Client Story

    February 16, 2023
    From legacy systems to cloud-based native microservices: finding success with AWS
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…

  • Insights paper

    April 19, 2024
    Key Medical Coding Audit Topics Compliance Auditors Should Consider
    The average cost to rework a claim or appeal a denial is approximately $118 per claim for hospitals and $25 per claim for physician practices. Failing to document, code and submit clean claims properly can impact your organization’s bottom line via lost revenue due to denials and/or added labor costs to rework or appeal claims that could have been submitted correctly and paid on receipt. As…

  • Newsletter

    July 10, 2024
    Maximizing CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Flash Report

    July 31, 2023
    SEC Cybersecurity Disclosure Enhancements: Efforts to Boost Investor Confidence
    On 26 July 2023, the U.S. Securities and Exchange Commission (SEC) adopted amendments1 to its rules on cybersecurity risk management, strategy, governance and incident reporting by public companies subject to the reporting requirements of the Securities Exchange Act of 1934. The SEC’s view is that cybersecurity threats and incidents pose an ongoing risk to public companies, investors and market…

  • Whitepaper

    April 17, 2024
    Internal Audit’s Role in Supporting Sustainability Reporting
    Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious…

  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…

  • Survey

    July 30, 2024
    Internal Auditing Around the World®
    Studying the cosmos has transformed our understanding of how planets, stars and galaxies form, and revealed deeper insights into the fundamental nature of the universe. Astrophysicists and cosmologists pursue this knowledge, in effect, by looking into the past. Using cutting-edge technology like that employed in the James Webb Space Telescope, they examine places that existed billions of years…
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