Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper June 4, 2021 CFPB Ready for Heightened Enforcement - Top of Mind Compliance Issues for 2021 The new U.S. administration in Washington is likely to increase its scrutiny of consumer financial products and services. Nowhere is this more evident than at the Consumer Financial Protection Bureau (CFPB), which is uniquely positioned to provide greater regulatory oversight of financial services institutions, increase scrutiny of potentially unfair, deceptive, or abusive acts or practices, and… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasized the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Whitepaper February 24, 2021 How New York’s New Truth in Lending Act Measures Against California and Federal Acts President Lyndon B. Johnson in 1968 signed the Federal Truth in Lending Act (TILA) to provide greater transparency regarding credit terms and fees. While greatly assisting consumers in comparison loan shopping, the regulation excluded business loans, as business owners were generally considered financially savvier than an average consumer and did not need protection. Fast-forward to December 23,… Podcast July 21, 2022 Risky Women Podcast | CRA and Fair Lending: Mary Bailey Shelley Metz-Galloway, US lead of Protiviti’s regulatory compliance practice, talks with Mary Bailey, regulatory compliance expert, about the US Community Reinvestment Act and how upcoming changes to the rule should improve access to credit and have a big impact on banks’ compliance and reporting. They also take a look at the status of international efforts toward fair lending. Mary Bailey CRCM,… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Flash Report November 5, 2020 Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’ U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the… Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each… Whitepaper October 6, 2021 Credit Pulse Fall 2021 In this issue of the Credit Pulse, we look at the meaning of credit risk in a world flush with money and government backstops, and talk about how banks can jump into cryptocurrency lending and what they can do to monitor counterparty credit risk better. The economic recovery following the initial shock of the pandemic continued unabated in the second half of 2021. While growth has slowed… Whitepaper December 2, 2018 Modernizing Legacy Systems at Financial Institutions Managing Technical Debt Is the Key to Maintaining Momentum Executive Summary It has been three years since Protiviti published The Road to Renewal: Modernizing Aging Core Systems at Financial Institutions. Technology and consumer expectations have both evolved considerably since that time. The cloud has matured and gained acceptance as viable infrastructure; architectures supporting… Newsletter December 19, 2024 Compliance Insights As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk… Load More
