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  • Insights paper

    April 19, 2024
    The average cost to rework a claim or appeal a denial is approximately $118 per claim for hospitals and $25 per claim for physician practices. Failing to document, code and submit clean claims properly can impact your organization’s bottom line via lost revenue due to denials and/or added labor costs to rework or appeal claims that could have been submitted correctly and paid on receipt. As…
  • Newsletter

    December 13, 2023
    A look back at business failures often reveals blind spots that either concealed a dysfunctional culture or led to a lack of understanding, strategic error or missed opportunities. Is the board aware of the organization’s blind spots, and is it addressing them?We’ve all heard the adage that what we don’t know can be more damaging to reputation, brand image, market standing and competitive…
  • Newsletter

    March 14, 2024
    Geopolitical risk seems higher than at any point in recent memory. Managing this risk effectively should be a core competency for all businesses — and the board should lead the way.After decades of globalization shaping the world order, businesses are now forced to accept a new reality. Geopolitical risk is an ever-growing threat with far-reaching potential consequences. This risk arises from a…
  • Newsletter

    April 8, 2024
    The inaugural Global Board Governance Survey conducted by Protiviti, BoardProspects and Broadridge — a study believed to be the first of its kind — summarizes the views of more than 1,000 directors and C-suite executives worldwide on the role and effectiveness of the board. It provides insights regarding the board’s priorities and performance as well as the differing perspectives of directors and…
  • Newsletter

    August 7, 2024
    The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. To facilitate this self-assessment, this issue of Board Perspectives offers 10 questions that directors should ask themselves:…
  • Client Story

    August 21, 2024
    The client completed their court approved phase of the settlement administration, while improving its internal processes and developing a culture dedicated to continuous improvement.
  • Newsletter

    August 23, 2023
    So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”
  • Survey

    February 6, 2024
    Labor costs, economic conditions and talent lead risk concerns for healthcare leadersThe analysis of risk insights from global executives for both 2024 and a decade out reveals several interrelated challenges that could result in disruptions significant enough to test an organization’s agility and resilience.Changes in the profile of top risks from the prior year point to a number of shifting…
  • Whitepaper

    September 19, 2023
    As the world advances into a more digitized and connected future, what can be learned from organizations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world?
  • Survey

    January 24, 2022
    As CIOs strive to foster a data-first mindset throughout their organizations, they’ll discover that their CFOs are targeting the same objective in their finance groups — to make better decisions and take smarter risks. Protiviti’s 2021 Global Finance Trends Survey, an annual global survey of CFOs and finance leaders, shows that CFOs are strengthening their already-intense focus on data analytics…
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