Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey December 15, 2022 Executive Perspectives on Top Risks 2023 & 2032 PE-owned companies weigh in on their top risks for 2023 and the next decade, from labor and global supply chain issues to resilience and cultureWhen it comes to the risk landscape for 2023 and the next 10 years, people, talent and culture top the list of concerns for organizations worldwide – specifically, succession challenges and the ability to attract and retain top talent, as well as being… Whitepaper November 21, 2022 Building a Resilient Legal Department Many GCs are now embracing legal department optimization in response to new demands and challenges. They’re evaluating the legal function through new eyes — as a business unit — and taking an astute perspective to lead the legal department in delivering greater value for the enterprise. Whitepaper December 21, 2022 Software Company CFOs Discuss Risks, Budgeting and Talent Issues Chief financial officers (CFOs) of high-growth software organizations met virtually to discuss topics of mutual interest, including top risks, leading industry practices and trends. The agenda for this small-group meeting, conducted under Chatham House Rule, was created through a series of pre-interviews. Protiviti managing directors Scot Glover and Noah Kessler, hosted the exchange. Comments… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Video June 30, 2020 Video - The continuous need to address reporting and compliance requirements Accounting and finance organisations have been challenged recently with new accounting and financial reporting and compliance requirements from a new revenue recognition standard to a new lease accounting standards to more recently accounting for credit losses and agreeing with their audits on critical audit matters. Whitepaper March 4, 2022 Private Equity-Owned Companies Perspectives on Top Risks for 2021 and 2031 Private equity-owned companies weigh impact of pandemic risks, economic conditions, labor issues and more on growth plans When it comes to issues with that are threatening growth plans in 2022 and beyond, government policies designed to curb COVID-19, operational resilience, succession challenges, labor costs and inflation are identified as the top risk issues that companies owned by private… Whitepaper August 1, 2022 Protecting the Enterprise: How a Well-Designed Security Analytics Program Can Help The purpose of security analytics in an organization Security metrics and the analysis of security information can be challenging concepts even for leading organizations. As information security professionals, most of us have been taught that in order to have a mature information security function we must both document and measure the organization’s security capabilities. If policies are the… Video June 22, 2020 Video - Need help to identify and prioritize pain points? Check out Protiviti's Business Resilience tool. This complimentary assessment tool helps business leaders quickly identify and prioritize their organization’s unique pain points, threats and vulnerabilities across their core functions, and then creates an agile operating model. Create your own triage heatmap of priorities and receive a recommended suite of practical tools and processes to best… Newsletter September 2, 2024 Implications of the Changing U.S. Regulatory Landscape Dealing with regulatory change and uncertainty continuously ranks among the top risks identified by board members and C-suite executives across the globe. Some believe that recent U.S. Supreme Court decisions will increase this risk for companies doing business in the United States, while others applaud the Court’s actions. What is happening, and what does this mean for boards and their companies? Load More
