• Search in Protiviti.com

Insight Search

Sort by:

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti…

  • Whitepaper

    April 13, 2020
    Managing Conduct Risk: How Aggregating and Assessing Data Can Drive Culture-Changing Decisions
    . . .Second in a Series on Risk Quantification Nearly every financial institution expresses a commitment to fair and transparent treatment of customers, investors and partners, but many still struggle to articulate and communicate to employees what they deem to be appropriate conduct. Often, employees are left to presume whether their actions align with their organization’s culture. This chasm…

  • Infographic

    June 26, 2024
    Infographic | 2024 Top Risks for Innovation and Transformation Executives
    Innovation and transformation executives identified the biggest threats impacting their organizations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies, workforce challenges, limited growth opportunities, and customer loyalty.

  • Survey

    July 25, 2022
    Energy and Utilities Executive Perspectives on Top Risks 2021 & 2030
    The range of uncertainties facing Energy and Utilities business leaders around the globe is overwhelming. Challenges triggered by a once-in-a-century pandemic continue to unfold, combined with numerous other risk issues, such as growing social unrest and polarization, and ever-present challenges associated with technology, digital transformation and innovation. Staying abreast of emerging risk…

  • Whitepaper

    May 2, 2023
    For TMT companies, accelerating innovation is a real and growing challenge
    The big picture: Protiviti’s inaugural Global Technology Survey shows TMT companies are streamlining operations to save costs while managing a wide range of technology-related risks that could impede their ability to innovate.Go deeper: The survey underscores the need for companies to:Address challenges to innovation such as security and privacy-related risks, changing regulations and widening…

  • Survey

    December 12, 2023
    2024 Top Risks in the Technology, Media and Telecommunications Industry
    Cyber threats, talent and tech skills lead risk concerns for TMT industry leadersTMT executives were asked to identify the biggest threats they anticipate over the next 12 months and a decade ahead. Many of the risks cited correlate in many ways and can be categorized under two broad themes: foundational risks, which are essentially challenges that leaders must address to keep their business…

  • Client Story

    May 11, 2021
    Healthcare organization pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA program. Succeeding with RPA — that is, deriving the greatest value from the RPA…

  • Podcast

    May 29, 2024
    Podcast ǀ Legal Perspectives: Top Risks Trends for 2024 and 2034
    In this special edition of Protiviti Legal Perspectives, our panelists—Jamy J. Sullivan, JD, Executive Director of Robert Half Legal Talent Solutions; Nicholas You, Associate Director of Legal Consulting at Protiviti; and Mark Carson, Managing Director at Protiviti—join Protiviti podcast host Chad Volkert to delve into the most pressing legal risks for in-house legal departments. This discussion…

  • Podcast Transcript

    February 18, 2023
    Transcript | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen
    In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti.

  • Infographic

    May 9, 2024
    Infographic | 2024 Top Risks in the Wealth and Asset Management Industry
    Identify top risks in wealth & asset management: inflation, market volatility, cyber risks, and more shaping the industry's future.
Loading...