Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Insights paper December 2, 2024 Top digital experience trends in 2025 and beyond Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience." Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Survey February 19, 2026 When AI Readiness Meets ROI Reckoning | AI Pulse Series 2026 Our latest analysis of our three AI Pulse surveys reveals a clear pattern: companies that break out of pilot mode and scale strategically are 3x more likely to exceed ROI expectations. Explore what it takes to turn AI from a perpetual experiment into a secure, scalable growth engine. Newsletter August 13, 2026 AI in the Boardroom: 10 Questions … and Answers Explore AI Governance for Boards with practical answers to 10 critical questions on oversight, risk, ROI and governance to help directors lead AI confidently. Client Story September 1, 2026 Architecture Firm Connects Salesforce to Revenue Growth An education-focused architecture firm set out to modernize Salesforce but quickly recognized the need for a broader revenue transformation. Protiviti helped the organization connect strategy, governance, revenue processes, data and technology into a more integrated revenue system. The result was stronger visibility across the opportunity-to-revenue lifecycle, improved confidence in pipeline and… Blogs June 22, 2023 Harnessing Analytics to Streamline and Automate Your Control Environment In an increasingly complex business landscape, organizations confront mounting challenges linked to their operating models and cost management. These pressures are prompting a discernible shift in focus towards streamlining and simplifying controls to cut costs, boost responsiveness and enhance the control environment. Central to this evolution is recognizing that a well-structured control… Whitepaper July 2, 2026 Six shifts redefining the modern CIO Explore six shifts redefining AI leadership and learn how CIOs can drive value, strengthen governance and lead enterprise transformation. Survey May 6, 2026 No AI visibility, no confidence | AI Pulse - Vol.4 AI risks are rising fast. Learn about shadow AI, cyber threats, and governance strategies to improve visibility and decision-making in Protiviti’s AI Pulse Survey Vol. 4. Whitepaper April 2, 2024 Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite… Research Guide April 29, 2026 Guide to AI Governance – Frequently Asked Questions Learn more about AI governance frameworks, risks, ROI, compliance and enterprise strategy. Explore key insights in this AI Governance FAQs guide for CFOs, CIOs, CISOs and business leaders. Load More