Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey January 2, 2024 2024 Top Risks in the Government Services Industry Explore the 2024 Top Risks in Government Services: Navigate economic challenges, escalating cyber threats, and talent management concerns with strategic insights. Client Story September 13, 2023 Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive… Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Infographic February 24, 2023 Infographic | Technology, Media and Telecommunications Executive Perspectives on Top Risks 2023 Technology, media and telecommunications (TMT) companies are adjusting for more economic headwinds in 2023, and are particularly focused on people management challenges, according to results from the latest Protiviti-NC State global top risk survey. Download Infographic Podcast Transcript May 24, 2021 Transcript | Risky Women - Regulatory Change Transformation Diane Minunni Callan In this episode of our Transformation Series on Risky Women Radio, Protiviti talks with Diane Minunni Callan, Head of Compliance – Enterprise Corporate Office, Regulatory Change & Academy of TD Bank about their ongoing development and enhancement of compliance programs and regulatory change management processes - from ESG to AI. Podcast May 24, 2021 Podcast | Risky Women - Regulatory Change Transformation: Diane Minunni Callan In this episode of our Transformation Series on Risky Women Radio, Protiviti talks with Diane Minunni Callan, Head of Compliance – Enterprise Corporate Office, Regulatory Change & Academy of TD Bank about their ongoing development and enhancement of compliance program and regulatory change management processes - from ESG to AI. Video August 3, 2023 Video | How to Manage Resilience as an Organization Andrew Retrum, Managing Director, shares common challenges organizations face when building a resilient business and how they are preparing to meet those challenges by investing in understanding their services. To enhance your own preparedness, learn more about how Protiviti can help your organizations operational resilience, technology risk management, and cyber defense and cyber resilience.… Whitepaper April 7, 2020 Credit Pulse - April 2020 A financial institution’s ability to maintain profitability through times of economic certainty or uncertainty is undoubtedly impacted by its careful management of the credit portfolio. Protiviti’s Credit Pulse is intended to provide a summary and analysis of economic indicators impacting financial institutions and the strength of their credit portfolio while providing industry-leading insights… Newsletter May 8, 2024 Board Perspectives Supplement: Once the Acquisition Is Consummated Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of Board Perspectives to help directors continue their… Load More