Credit Risk Management and Lending Operations Assess, transform, and optimize your end-to-end credit risk management lifecycle for maximum returns We help organizations assess, design, and implement efficient and effective credit risk management and lending operations by leveraging our experience as former lenders, regulators, and risk managers.Our credit risk solutions are delivered to reduce operational costs, improve the efficiency and quality of credit risk decisions, and enhance the client experience. Protiviti has the tools, people, and experience necessary to help your organization create resilient credit risk management and lending operations.Executives are under ever-increasing pressure to ensure that credit risk management practices provide a frictionless customer experience, maximize efficiency, and demonstrate clear evidence of compliance with institutional credit standards and regulatory expectations. Outdated and insufficient credit risk management practices and lending operations can lead to increased credit losses, suboptimal customer experience and turnaround time, depressed margins and regulatory scrutiny.Our team helps clients manage all aspects of underwriting, originations, servicing, default prevention, loss mitigation, collections, and resolution. Create resilient credit risk management and lending operations Credit Risk Management and Lending Operations Consulting Services Pro Briefcase Credit/Loan Review Services We help boards and senior leadership analyze their credit oversight strategies, organizational structure, reporting, credit quality, loan and investment portfolios, acquisitions, and individual credits to help organizations dynamically manage their credit risk exposure. We have developed a proprietary workflow based review tool that ensures transparency and control throughout the process, while enabling real time reporting. Pro Building office Credit and Lending Operations Assessment, Design, and Implementation Protiviti helps organizations assess current state, envision desired target state, and implement changes needed to ensure improved operational efficiency and effectiveness. This includes all aspects of strategy, people, process, and technology. Pro Document Consent Transaction/Acquisition and Lender Due Diligence We analyze proposed or existing transactions and empower organizations to address lender due diligence risk. We tailor procedures based on your needs to conduct lender/financial due diligence procedures on companies, operations, processes, reporting, and/or assets. Pro Document Files Credit Process Internal Audits We identify opportunities in your risk management and control systems to improve how you manage core processes throughout the credit lifecycle, including origination, underwriting, credit administration, servicing, collections, and problem loan management/workout. Pro Document Stack Credit Governance and Risk Appetite We define and refresh credit governance frameworks, risk appetite, reporting, and analytics to enable our clients to effectively consider existing and emerging risks such as ESG considerations (e.g. climate change) and crypto-backed lending, changes in economic conditions. Pro Legal Briefcase Liquidity Risk Management and Stress Testing Measure and monitor interest rates, liquidity risk positions, and cash flows by improving process design, governance, internal control frameworks, management/regulatory reporting, data quality remediation, and CFO attestation for stress testing (such as CCAR and DFAST). Pro Workflow Flowchart Regulatory Reporting We provide data capture, data clean-up, template creation, and data aggregation technology development services to enable your organization to address ever-morphing compliance mandates and address your regulatory reporting needs. Identify, measure, and manage risks Our Approach An effective credit risk management system enables institutions to identify, measure, and manage risks within their risk appetite before loss events occur. At Protiviti, we customize credit risk management services based on your portfolio’s characteristics and desired objectives. Identify, measure, and manage risks Featured insights WHITEPAPER The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025 As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. FLASH REPORT Trump 2.0: Possible Winners and Losers President-elect Donald Trump will take office in January 2025 with Republican control of both the Senate and the House and with a conservative-leaning Supreme Court. The president-elect has moved quickly to appoint cabinet members, agency heads and... 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This includes consulting and advisory services related to the consumer and commercial business units of regional, national, and ... Learn More Jeffrey Franzen Jeffrey is a Managing Director leading the Credit Risk practice within Protiviti’s Risk & Compliance solution. He has specialized in providing Due Diligence, Loan Review and other credit focused consulting services to financial institutions and financial buyers. ... Learn More Abhi Roy Bio coming soon. Learn More