• Search in Protiviti.com

Insight Search

Sort by:

  • July 24, 2022
    How to Build Effective FinOps Capabilities in Cloud
    Financial operations (FinOps) professionals around the world are generally unflappable, and they need to be. Moving finances to cloud, essentially transferring the spend from CapEx to OpEx, is proving to be a struggle. Organisations are seeing mixed success as they attempt to adopt new FinOps methodologies and are finding it difficult to control spend as development teams and engineers are…

  • Whitepaper

    April 23, 2020
    Reemergence Planning – A Sound Strategy After a Crisis
    In September 2001, Wired magazine reviewed science writer Steven Johnson's then-new book, Emergence: The Connected Lives of Ants, Brains, Cities and Software. Johnson’s premise: Brilliant adaptations arise out of interconnections and cooperation among individual components of complex systems. He optimistically predicted that we would develop technology tools that have humans “collaborating on a…

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Whitepaper

    August 12, 2021
    Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies
    Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,…

  • Client Story

    February 16, 2023
    From legacy systems to cloud-based native microservices: finding success with AWS
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…

  • April 12, 2023
    Australia’s Privacy Act is fundamentally changing: What this means for your organisation
    Background On 16 February 2023, the Attorney-General’s Department released its Privacy Act Review Report (the Report) following a two-year review of the Privacy Act 1988 (Cth) (the Act). The Report contains 116 recommended amendments to the existing Act to strengthen the protection of personal information and the control individuals have over their information. If accepted and adopted, the…

  • Client Story

    April 28, 2022
    Software firm's focus on accessibility improves user experience for all
    Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a…

  • June 18, 2024
    Design Thinking for Technology Modernisation: Driving Value, Reducing Technology Debt
    In the consumer products and retail sectors, the burdens of legacy systems and manual processes pose significant challenges for organisations across the value chain from store or online purchases to overall operations. Disconnected applications, error-prone tasks, technical debt and a lack of insight and intelligence can hinder efficiency and innovation. To address these pressing issues, a…

  • January 31, 2024
    Navigating the GenAI course with Microsoft Copilot
    Generative artificial intelligence (GenAI) is a hot topic these days, and not just in the IT world. The statistics indicate off-the-charts interest in GenAI’s capabilities, with AI spending predicted to more than double to $300 billion by 2026. Organisations are gearing up, determining how to best incorporate GenAI to significantly enhance their customer relations, revenue growth, cost…

  • January 31, 2024
    Capabilities, limitations of Microsoft’s native SoD tool
    Segregation of duties (SoD) is a well-known term among auditors and anyone who has ever been audited. SoD is the understanding that no user should have access to two conflicting business functions that would allow a user to commit fraud or error (e.g., the ability to create a vendor record, then process a payment to that vendor). The idea can be intimidating and overwhelming to those who do not…
Loading...