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  • Client Story

    March 21, 2023
    Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach
    This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to…

  • Newsletter

    July 13, 2023
    The Metaverse: The Dawn of a New Generation of Capabilities
    The big picture: The metaverse has the potential to be a disruptive, expansive and transformative force, even to the point of spawning its own economy. Every board has a fiduciary duty to evaluate that potential for its company’s future. By the numbers: According to a survey of 250 global business leaders, the metaverse has the potential to dramatically alter the future of the human experience…

  • Insights paper

    October 6, 2023
    Principles for Data Recovery From a Severe Cyber Scenario
    This paper is intended to prompt increased dialogue between financial institutions, trade associations and regulatory authorities on a rapidly evolving topic. It lays out a set of principles that could align regulators, the financial sector and all three lines of defense within an organisation to a cohesive view of resilience. A key objective of this paper is to highlight the challenges in…

  • Client Story

    August 21, 2024
    Organisational Change Drives Settlement Administration Success
    The client completed their court approved phase of the settlement administration, while improving its internal processes and developing a culture dedicated to continuous improvement.

  • Newsletter

    October 17, 2023
    Freedom to Fail: Risk Appetite for Innovation
    The manner that failure is embraced instead of feared in a business can improve the way the company evolves and responds to new market opportunities.

  • Whitepaper

    October 16, 2023
    The Regulators Are Optimising Their Use of Data. Are You?
    Can financial institutions manage effectively in a world where issues and breaches are known to regulators before the chief compliance officer or anyone else in the organisation even learns about them?

  • Whitepaper

    June 29, 2020
    Managing Financial Crime Risks in a Changing Economic Environment
    U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of…

  • Survey

    February 6, 2024
    2024 Top Risks in the Healthcare Industry
    Labor costs, economic conditions and talent lead risk concerns for healthcare leadersThe analysis of risk insights from global executives for both 2024 and a decade out reveals several interrelated challenges that could result in disruptions significant enough to test an organisation’s agility and resilience.Changes in the profile of top risks from the prior year point to a number of shifting…

  • Newsletter

    December 13, 2023
    Blind Spots in the Boardroom
    A look back at business failures often reveals blind spots that either concealed a dysfunctional culture or led to a lack of understanding, strategic error or missed opportunities. Is the board aware of the organisation’s blind spots, and is it addressing them?We’ve all heard the adage that what we don’t know can be more damaging to reputation, brand image, market standing and competitive…

  • Newsletter

    April 8, 2024
    A Call to Action for Boards
    The inaugural Global Board Governance Survey conducted by Protiviti, BoardProspects and Broadridge — a study believed to be the first of its kind — summarises the views of more than 1,000 directors and C-suite executives worldwide on the role and effectiveness of the board. It provides insights regarding the board’s priorities and performance as well as the differing perspectives of directors and…
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