Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper February 6, 2025 Top Compliance Priorities for U.S. Healthcare Organisations in 2025 Protiviti’s risk and compliance experts weigh in on the top compliance priorities for healthcare organisations in 2025 and what these changes mean under a new administration. Providers, payers, and life sciences organisations must refine their strategies to comply with evolving regulatory requirements and enforcement, while also capitalising on the opportunities presented by emerging… Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Blogs May 19, 2023 ChatGPT disruption: AI’s evolving vision renews need for trusted, governed data Access to artificial intelligence (AI) and the drive for adoption by organisations is more prevalent now than it’s ever been, yet many companies are struggling with how to manage data and the overall process. As companies open this “pandora’s box” of new capabilities, they must be prepared to manage data inputs and outputs in secure ways or risk allowing their private data to be consumed in… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Flash Report July 31, 2023 SEC Cybersecurity Disclosure Enhancements: Efforts to Boost Investor Confidence On 26 July 2023, the U.S. Securities and Exchange Commission (SEC) adopted amendments1 to its rules on cybersecurity risk management, strategy, governance and incident reporting by public companies subject to the reporting requirements of the Securities Exchange Act of 1934. The SEC’s view is that cybersecurity threats and incidents pose an ongoing risk to public companies, investors and market… Whitepaper April 17, 2024 Internal Audit’s Role in Supporting Sustainability Reporting Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Survey April 17, 2025 Healthcare risk insights As healthcare leaders assessed the challenges and risks facing their organisations in the short term, managing cyber threats, rising labour costs, and third-party risks were reported as their top concerns. Other issues that rank in the top ten include workforce challenges, such as talent and labour availability and the ability to attract and retain top talent, heightened regulatory change,… Survey April 17, 2025 Risk insights for operations teams The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top… In Focus November 4, 2024 New York DFS, White House issue guidance on AI‘s impact. What are the implications? During National Cybersecurity Month in October, both the New York State Department of Financial Services (DFS) and the Biden administration issued releases on the opportunities and risks of artificial intelligence (AI). The DFS’s Industry Letter focuses on the impact of AI on the cybersecurity landscape while the Biden administration released the first-ever National Security Memorandum (NSM) on… Load More