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  • Client Story

    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…

  • Survey

    January 2, 2024
    2024 Top Risks in the Government Services Industry
    Explore the 2024 Top Risks in Government Services: Navigate economic challenges, escalating cyber threats, and talent management concerns with strategic insights.

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Whitepaper

    August 23, 2021
    Agile is strategic: It's time for finance to scale up its labor model
    Since it first emerged a few years ago within the finance and accounting groups of fast-growing technology organisations, the adoption of the flexible labor model has swiftly advanced across numerous industries and companies of all sizes. The finance and accounting group has always needed a flexible approach to its labor model due to unexpected changes in business units, automation platforms or…

  • Podcast Transcript

    August 26, 2021
    TRANSCRIPT | PRIVACY & CONSENT WITH KATIE STEVENS
    Identity at the Center is a weekly podcast all about identity security in the context of identity and access management (IAM). With a combined 30+ years of IAM experience, hosts Jim McDonald and Jeff Steadman bring you conversations with news, topics, and guests from the identity management industry.

  • Whitepaper

    December 19, 2023
    Top-of-Mind Compliance Issues for Financial Institutions in 2024
    Discover crucial insights on compliance issues for financial institutions in 2024. From AI to ESG, navigate the evolving landscape with our comprehensive guide.

  • Client Story

    February 16, 2023
    From legacy systems to cloud-based native microservices: finding success with AWS
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…

  • Whitepaper

    September 16, 2020
    The Road to Resiliency – Building a Robust Audit Plan for Operational Resilience
    Executive Summary The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event. The pressure…

  • Survey

    April 27, 2022
    The Transformation of Transactional Work
    When comparing the findings of Protiviti’s latest global survey of finance trends to the results from prior years, one of the most significant changes relates to the higher priority placed by midlevel professionals on the finance organisation’s transactional activities – cash flow forecasting, financial reporting, the procure-to-pay cycle, working capital management, profitability reporting and…

  • Podcast Transcript

    March 27, 2020
    Transcript - The People Side of COVID-19
    The COVID-19 global pandemic has presented unprecedented challenges for organisations today. They’re working to address numerous areas – generating revenue, maintaining productivity and such – but today, we’re going to be talking about the people side of COVID-19. How do organisations stay resilient, keep their workforces productive, keep their people informed and manage them effectively? I’m…
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