Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter December 13, 2023 Blind Spots in the Boardroom A look back at business failures often reveals blind spots that either concealed a dysfunctional culture or led to a lack of understanding, strategic error or missed opportunities. Is the board aware of the organisation’s blind spots, and is it addressing them?We’ve all heard the adage that what we don’t know can be more damaging to reputation, brand image, market standing and competitive… Newsletter January 10, 2024 The Top Risks for 2024: Risk Priorities Are Shifting Conducted in partnership with the NC State ERM Initiative, our global survey of C-level executives and directors highlights the influence of economic headwinds, talent issues, emerging technologies, cyber threats and geopolitical events on the 2024 risk landscape. This issue of Board Perspectives discusses the 10 highest-rated risk themes noted in the survey to provide a context for understanding… Newsletter February 7, 2024 The Top Risks 10 Years Out: Global Risks Are Persistent Capturing insights from over 1,100 C-level executives and directors across multiple industries with broad geographic representation, our global survey of C-level executives and directors survey offers insights for the top risks over the next 10 years out to 2034. The following table provides a context for understanding the most critical uncertainties companies face looking forward to 2034.TOP… Newsletter March 23, 2020 COVID-19’s Workplace Disruption: A Test of Board Resiliency In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in… Whitepaper September 22, 2022 Artificial Intelligence: Can Humans Drive Ethical AI? Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organisations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global… Flash Report November 30, 2022 Corporate Sustainability Reporting Directive (CSRD) Approved by European Council; More Than 50,000 Organisations Affected For the latest on CSRD, click here.On 28 November, 2022 the European Union (EU) Council (“Council”) gave its final approval to the Corporate Sustainability Reporting Directive (CSRD), which will require new, standardised and detailed sustainability reporting by companies. The CSRD represents a significant expansion from the earlier Non-Financial Reporting Directive (NFRD), which it replaces, and… Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Blogs May 19, 2023 ChatGPT disruption: AI’s evolving vision renews need for trusted, governed data Access to artificial intelligence (AI) and the drive for adoption by organisations is more prevalent now than it’s ever been, yet many companies are struggling with how to manage data and the overall process. As companies open this “pandora’s box” of new capabilities, they must be prepared to manage data inputs and outputs in secure ways or risk allowing their private data to be consumed in… Blogs October 20, 2023 Conducting workforce reductions with compassion Dramatic reductions in force are happening across industries as economic uncertainty leads companies to reevaluate labor expenditures.Why it matters: RIFs are costly to carry out and they damage morale. Handling RIFs with compassion is the right thing to do.RIF alternatives – furloughs, job sharing and compensation changes – can save money, enable swifter recoveries and reduce hits to morale.… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Load More