Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper April 2, 2024 Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite… Whitepaper July 2, 2026 Six shifts redefining the modern CIO Explore six shifts redefining AI leadership and learn how CIOs can drive value, strengthen governance and lead enterprise transformation. Blogs November 7, 2024 Navigating AI Risk Management: Insights from CIOs on Artificial Intelligence Strategy Businesses are excited about the transformative potential of artificial intelligence (AI) to innovate and enhance business models, customer insights, products, and processes. Alongside this potential, there is a growing need to identify and mitigate risk associated with AI technologies. CIOs, in particular, are exploring how to ensure the responsible design and use of AI and their roles in… Blogs August 17, 2026 Confidence Is Not Control: Why AI Is Moving Faster Than Your Cyber Readiness Artificial intelligence is transforming the cyber threat landscape for Aerospace and Defence companies at a pace that few organisations fully appreciate. While many leadership teams believe their cybersecurity programmes are keeping up, the underlying reality suggests otherwise: a widening gap between perceived readiness and actual risk exposure. Research Guide April 29, 2026 Guide to AI Governance – Frequently Asked Questions Learn more about AI governance frameworks, risks, ROI, compliance and enterprise strategy. Explore key insights in this AI Governance FAQs guide for CFOs, CIOs, CISOs and business leaders. Newsletter June 8, 2026 Industry Insights - Manufacturing and Distribution In this edition, we explore the forces shaping the manufacturing and distribution industry, from the rapid rise of AI to evolving tariff dynamics and shifting workforce demands. As organisations accelerate modernisation efforts, leaders are balancing opportunity with risk while strengthening visibility, governance and decision-making across the business. Whitepaper June 18, 2026 Navigating 2026 Compliance Priorities: A Midyear Reality Check As we set out to forecast this year’s compliance priorities, we characterised 2026 as the most unpredictable year in our experience. That view was driven by a convergence of forces: the profound transformation underway across the financial services industry, and shifting governmental and regulatory priorities.At midyear, our assessment is holding. The year remains volatile. Pressure is shifting ─… Insights paper June 19, 2026 The Road to AI Automation in Finance: Six Actions for the CFO It’s the current call heard ‘round the world: Company leaders are issuing directives to implement AI in finance back-office workflows. The problem: These directives state an AI adoption goal but lack the strategy, planning and execution for finance organisations to achieve meaningful, measurable value. CFOs and finance leaders are left to answer an important question: “How can we implement AI… Newsletter August 17, 2026 CFO Insights This month, explore how finance leaders are turning AI investments into measurable business outcomes, maximising transformation initiatives and strengthening governance. From practical strategies for creating value to celebrating influential women driving change in banking, discover insights shaping the next generation of finance leadership. Load More