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  • Podcast Transcript

    September 15, 2023
    Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Podcast

    September 27, 2023
    Regulation, risk and reward with HSBC’s Chief Compliance Officer, Asia Pacific
    Some of the key things that I see will be around digitalisation, open banking, artificial intelligence and robotics, workforce transformation, cyber security, and as mentioned, sustainable banking as well as regulatory technology. We're also already seeing an increase in regulatory complexity, and banks will need to invest significantly more, in my opinion, around regtech solutions. These…

  • Client Story

    November 18, 2022
    Insurance Distribution Firm Positions Itself for Successful IPO and Global Expansion with Finance and Technology Transformation
    An award-winning, entrepreneurial insurance distribution and risk management firm serving more than 1.2 million clients was facing multiple challenges as it prepared to launch an initial public offering (IPO). The company was experiencing massive growth through the acquisition of as many as 20 companies per year. Its leadership was innovating the industry with a vision to expand internationally,…

  • Newsletter

    February 12, 2021
    Priorities and Risks – For Private Equity, Lingering Effects of COVID-19 Create a Mix of Opportunities and Risks
    Concern about the impact of government policies and regulations in response to COVID-19 is the No. 1 risk identified by directors and business executives across many industries. This insight is from our most recent top risk survey. Another survey we conducted last year, focused on technology risks, shows a deepening concern over cybersecurity and privacy issues, as well as regulatory compliance…

  • Podcast Transcript

    September 27, 2023
    Transcript | Regulation, risk and reward with HSBC’s Chief Compliance Officer, Asia Pacific
    In brief"Some of the key things that I see will be around digitalisation, open banking, artificial intelligence and robotics, workforce transformation, cyber security, and as mentioned, sustainable banking as well as regulatory technology.""We're also already seeing an increase in regulatory complexity, and banks will need to invest significantly more, in my opinion, around regtech solutions.…

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…

  • Blogs

    April 29, 2022
    Validation of Machine Learning Models: Challenges and Alternatives
    The Potential of Machine Learning (ML) to deliver value to banks has created something of a gold rush in adopting this methodology for banking applications. ML can produce immense benefits when applied to complex nonlinear problems where there is a large amount of data, particularly unstructured data. Use cases for incorporating machine learning in banking include asset management, fraud…

  • Video

    November 1, 2023
    Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…

  • Whitepaper

    October 5, 2020
    Private Equity and Hedge Funds: Methods of Choice for Money Laundering Threat Actors
    Private investment funds under management have grown over the past 25 years into a several trillion-dollar industry in the United States. In a leaked Federal Bureau of Investigation (FBI) unclassified but sensitive bulletin, the FBI concludes, with high confidence,[1] that threat actors (both financially motivated criminals and foreign adversaries) are using the private placement of funds,…

  • Whitepaper

    August 16, 2018
    Automating the Financial Services Industry: Opportunities Abound, and APAC Firms Are Leading the Way
    Across major industries, robotic process automation, or RPA, is being used as part of an organisation’s digital transformation strategy to automate burdensome, high-volume and time-consuming business processes. Best suited for rule-based transactional and repetitive tasks involving structured and/or semi-structured data, logic-driven robots, or “bots,” are used to capture and interpret…
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