Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Client Story May 26, 2023 Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to… Survey December 20, 2023 2024 Top Risks in the Manufacturing and Distribution Industry The economy, talent and cyber threats drive concerns for manufacturing and distribution leaders beyond supply chainIn an ever-evolving and rapidly changing business landscape for manufacturing and distribution organisations, executives and boards are challenged to navigate myriad risks, particularly as their businesses continue to play catch-up on numerous fronts in areas such as innovation and… Survey December 9, 2021 2022 AND 2031 EXECUTIVE PERSPECTIVES ON TOP RISKS Key issues being discussed around the globe in the boardroom and C-suite Massive disruptions in the global supply chain. Challenges in attracting and retaining talent to address needs all across the enterprise. The Delta and Omicron variants. Cyber attacks and ransomware. Geopolitical tensions in specific regions and shifts on issues related to climate change. Long-overdue shifts in expectations… Blogs April 28, 2022 U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on… Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Video October 14, 2021 AHIA’s 40th Annual Conference Presentations On-Demand Healthcare Provider Internal Audit Plan Priorities Funding, privacy, security and IT system changes dominate priorities for healthcare internal auditors. In this sessions learn about key findings from the latest survey conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities. Speakers: Richard Williams, Managing Director Alex Robison, Managing Director… Whitepaper February 18, 2021 Architecting Your Cloud Infrastructure for Failure (and Resilience) Companies aggressively moved to the public cloud in 2020, driven in part by the pandemic and the shift to a remote workforce. That pace is expected to accelerate in 2021, as more and more companies move applications and data to the cloud to achieve the benefits that have been touted for years, including cost savings, flexibility and on-demand scalability. It would be a challenge for an individual… Whitepaper June 19, 2024 Can we trust culture and conduct to guide decision making in the financial services industry? More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps… Podcast Transcript February 11, 2022 Transcript | Understanding the ESG ratings, rankings and metrics landscape Welcome to the inaugural edition of Protiviti’s Board Perspectives podcast series, in which we delve into numerous challenges and areas of interest for boards of directors. In this episode, our focus is on environmental, social and governance (ESG) – specifically, how organisations are judged! One of the most challenging aspects of ESG for board members is understanding what’s become a… Load More
