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  • Whitepaper
    July 23, 2024
    Price Transparency MRF Requirements
    Hospital Price Transparency Rule - CMS has finalized new changes to increase standardization of the machine-readable files (MRF) to help deliver on the promise of hospital price transparency. Ensure that your hospital complies to enhance the public’s ability to access and aggregate information and streamline CMS’s ability to enforce the requirements. 
  • Podcast
    July 4, 2022
    Podcast | The Board’s Role in Building a Culture of Sustainability
    Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of…
  • Whitepaper
    October 8, 2020
    Next Gen Now – The Intelligent Automation Opportunity for Airlines
    IntroductionAirlines, like many businesses, have been expanding their use of intelligent automation in recent years. They’re combining automation technologies like robotic process automation (RPA) with artificial intelligence (AI) to rethink their operations, innovate and create value. However, because many of these initiatives have been viewed more as aspirational experiments than critical…
  • Newsletter
    July 9, 2024
    Industry Insights - Consumer Products & Retail
    Imagine a relay race where each runner, from the seasoned veteran to the energetic newcomer, passes the baton seamlessly to the next. In business, this synergy among generations can propel companies to new heights. This month, we're focusing on how to motivate a multigenerational workforce and spotlighting the top priorities for CPG and retail finance leaders.
  • Podcast Transcript
    December 19, 2022
    Transcript | Understanding ESG Traceability in the Supply Chain – with Doug Johnson-Poensgen and Debjani Mallick
    A fast-growing ESG topic in boardrooms and C-suites is ESG traceability – achieving transparency into the complete supply chain of goods and services. Organisations – and more importantly, their customers and clients – are seeking more transparent, secure and responsible supply chains. This is about far more than one supplier or manufacturer meeting the organisation’s ESG standards. It’s about…
  • Newsletter
    October 15, 2020
    10 ESG Reporting Questions Directors Should Consider
    Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs?
  • Podcast Transcript
    July 4, 2022
    Transcript | The Board’s Role in Building a Culture of Sustainability
    Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of…
  • Whitepaper
    May 3, 2021
    Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Survey
    February 3, 2021
    Executive Perspectives on Top Risks for 2021 and 2030
    Key issues being discussed in the boardroom and C-suiteThe range of uncertainties facing business leaders around the globe in 2021 is overwhelming.Challenges triggered by a rare airborne virus creating a global pandemic continue unfold, combined with numerous other risk issues, such as growing social unrest and polarisation, and ever-present challenges ranging from new technologies and…
  • Newsletter
    November 17, 2022
    Is ESG Receiving Sufficient Attention in North America?
    Worldwide, there is awareness that environmental, social and governance (ESG) considerations will prove to be essential drivers and components of profitability and sustainable business over the next 10 years. The reality is, however, that the level of engagement with ESG — as an integral component of business strategy — is significantly higher outside of North America than within it, and to an…
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