Banking and Capital Markets Technology is rapidly evolving and digital adoption accelerating. Regulatory obligations are increasing in scope, rigor and complexity. Global events continue to challenge the financial industry, exacerbating existing and exposing new risks. Banking and capital markets firms are facing demanding customer expectations to deliver seamless and uninterrupted services juxtaposed with rising cost pressures and regulatory scrutiny.Protiviti banking consulting helps financial institutions to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well-controlled, and enabled by leading technologies.Our firm is widely recognised for delivering practical solutions to financial organisations that embody the five characteristics needed to succeed in the face of disruption: human, flexible, intelligent, innovative, modular. We have assembled integrated teams of industry and process advisors with the skill to help executives develop innovative solutions to confidently face emerging challenges and identify opportunities for structural transformation to enable sustained future growth.Together with Robert Half, the world's first and largest specialised talent solutions firm, Protiviti offers the unrivaled combination of consulting expertise with Robert Half’s deep pool of highly skilled and experienced professionals to solve your business challenges using our unique, flexible delivery models. FAQ Guide on the Use of AI for Financial Crime Compliance Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. Learn more What we do Our services Leadership Insights Client stories Our banking consulting services include Our banking and capital markets consulting advisors provide solutions tailored to your organisation’s unique needs in the following areas: Pro Briefcase Internal audit Through our world-class Internal Audit and Sarbanes-Oxley practises, we ensure your IA activity provides the highest value to your organisation, whether you need to employ agile principles and AI to transform your IA function or co-source or fully outsource your Internal Audit and Controls functions. Pro Building office Regulatory compliance Our subject matter advisors use their understanding of global and domestic regulatory landscapes to help you optimise resources and design compliance risk management programmes that are efficient, innovative, and, tech-enabled increasing the effectiveness and decreasing the cost of compliance. Pro Document Consent Risk management Proactive leaders know they must adopt more innovative risk management practises to succeed. We help you leverage emerging technologies, harness data and maintain a strong control environment so you stay on the leading edge of risk management while improving your bottom line. Pro Document Stack Managed solutions We provide a unique and flexible delivery model for consulting, implementation and operations services to help you address short-term skill gaps, deliver project results, and transform your organisation by creating the right team that can scale up or down quickly and cost effectively to fit your needs. Pro Legal Briefcase Digital transformation Evolving needs and customer expectations challenge even the most agile organisations. We help you think differently to redefine customer experience, explore new operating models, create enhanced digital channels, and build skills that instill a culture of innovation and agility. Pro Location Globe Cybersecurity Cybersecurity is a top priority for boards and ERM functions seeking proper visibility and understanding of their cyber threat landscape. We help firms protect data by assessing, developing, implementing and managing end-to-end agile solutions to help you safely grow your business. Pro Screen System Integration Technology Whether you are looking to automate, modernise, or embark on an end-to-end transformation journey, our technology consulting solutions can help. Our services range from strategy, design, and development through implementation, risk management, and managed services. Pro System Security Sustainability Environmental, Social and Governance (ESG) presents asset and wealth management firms with both risk and opportunity. We partner with firms to evaluate ESG strategy, identify and monitor objectives, manage risk, support sustainable finance programmes, and meet compliance requirements. Pro Document Folder Legal Consulting Our attorneys, certified fraud examiners, data privacy professionals, CPAs, and technology specialists provide solutions in the business of law involving litigation and investigations, legal compliance, transactions, technology, contract management, data security and privacy and operations optimisation. Leadership Owen Roderik Strijland Owen started his career in 1999 as a general ICT consultant in the healthcare and finance domain, through his roles as a change advisor to the executive board for a large insurance/ banking company and his role as manager risk management he encountered a variety of ... Learn more Tjakko de Boer Tjakko is managing director in the technology consulting practice at Protiviti’s Amsterdam office. For over 20 years he assisted clients to leverage digital solutions, improve performance, and manage operational risk and control. Key focus areas include information ... Learn more Featured insights WHITEPAPER Sanctions and Export Controls: The Current and Future Landscape for Global Financial Institutions For two years running, Protiviti has published a paper on the major sanction developments in the past year and our expectations for the coming year. We did this, in part, because the pace, scale and enforcement of economic sanctions reached... PODCAST Risky Women Podcast | Driving Tech & Innovation in Risk Management In this episode, Jo Shoppee, head of operational risk, technology, at ANZ Bank, shares her unexpected journey into risk management, from working as a teller at ANZ to becoming a technology risk specialist. Jo discusses the challenges of balancing... WHITEPAPER The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025 As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. FLASH REPORT Trump 2.0: Possible Winners and Losers President-elect Donald Trump will take office in January 2025 with Republican control of both the Senate and the House and with a conservative-leaning Supreme Court. The president-elect has moved quickly to appoint cabinet members, agency heads and... INSIGHTS PAPER Best Practices for Building a Sustainable PCI DSS Compliance Programme Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years... INSIGHTS PAPER Understanding the Impact of the EU AI Act: A Primer for Financial Institutions Navigate the EU AI Act's impact on finance with our strategic guide to compliance and ethical AI use. Button Button A Healthcare Giant's Journey to Evaluate Risk, Strengthen Data Use Licensing Agreements with Third-Party Vendors Organisations should regularly monitor obligations and compliance within their third-party contract universe. Read more Florida-based bank optimises customer relationship value through innovative data approach This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to... Read more