IT Operations Transformation Modernising technology to gain efficiency, agility and resiliency over IT operations. Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.Protiviti helps transform and modernise core technologies to eliminate technical debt and support future state and emerging requirements. Transform and modernise your core IT processes Modernise for efficient, cost-effective IT operations and delivery Pro Briefcase Asset Lifecycle Management Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalisation, modernisation, resiliency and optimise financial budgets. Pro Building office Service Delivery Modernisation Servicing of technology is crucial to meeting IT objectives, from stabilising current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers. Pro Document Consent DevOps With demands for more changes more often, IT must optimise operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes. Pro Document Files Site Reliability Engineering As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to the challenge of how to run systems more effectively. Pro Document Stack Infrastructure Modernisation Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernisation is imperative for enterprises to remain competitive. Pro Legal Briefcase IT Cost Optimisation Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimise and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart effective investments, and cut costs. Pro Location Globe Service Resiliency Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program. Pro System Security Program Management We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realise performance and value of critical technology initiatives. Leadership Tjakko de Boer Tjakko is managing director in the technology consulting practice at Protiviti’s Amsterdam office. For over 20 years he assisted clients to leverage digital solutions, improve performance, and manage operational risk and control. Key focus areas include information ... Learn more Our partners Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with. Featured insights and client stories CLIENT STORY Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end... CLIENT STORY Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental... CLIENT STORY U.S. energy leader undertakes a successful divestiture through a strong programme management office A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another... WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... CLIENT STORY Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernise its IT organisation and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial... Button Button