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  • Client Story

    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernise its IT organisation and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive analysis…

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Newsletter

    May 8, 2024
    Board Perspectives Supplement: Once the Acquisition Is Consummated
    Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of Board Perspectives to help directors continue their…

  • Flash Report

    December 14, 2020
    CISA Issues Emergency Directive to Mitigate SolarWinds Orion Code Compromise
    On December 13, 2020, the Cybersecurity & Infrastructure Security Agency (CISA) issued an emergency directive detailing required action for federal agencies to mitigate the threat of the recently discovered compromise involving SolarWinds® Orion® Network Management products that are currently being exploited by malicious actors. (Read the SolarWinds Security Advisory here.) Given the nature…

  • Whitepaper

    July 14, 2023
    Beyond the Buzzword: Making Supply Chain Agility a Reality
    Supply chain agility is a strategic urgency and should be backed by formalised tools and processes.The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organisations discover their supply chains are not agile enough only after the damage has been done.Boards, leaders and operations executives should define, execute and calibrate supply chain…

  • Client Story

    May 19, 2023
    Quantum computing helps financial services organisation improve portfolio optimisation
    A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone.   This company sees value in preparing to be “at the ready” when quantum computing machines become more…

  • Podcast Transcript

    July 4, 2022
    Transcript | The Board’s Role in Building a Culture of Sustainability
    Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of…

  • Newsletter

    September 16, 2022
    Advancing the Board’s Role in Digital Transformation
    Boards and their companies operate in an increasingly digital world. Every director should have sufficient digital understanding to engage in strategic conversations with the CEO, other company leaders and other members of the board. Embracing digital capabilities is a mindset that emphasizes a commitment to adapt continuously in the face of change and respond to customers’ increased desire for…

  • Newsletter

    November 14, 2021
    Determining the Digital Investment Question in the Boardroom
    In the third decade of the 21st century, smart companies and boards across all industries recognise that the pace of technological change continues to unfold at warp speed. The question in the boardroom a decade ago — “Should we invest in digital transformation?” — has transitioned to a different question today: “How much should we invest and, more important, how fast should we invest, given our…

  • Podcast

    October 5, 2020
    Podcast: A Private Equity Perspective on Legal Services
    A Company in Your Portfolio Requires Legal Counsel – What Are Your Options? Protiviti Managing Director Rob Gould and Robert Half Managing Director Joel Wuesthoff discuss options for PE firms to access legal counsel and services. It is common for companies expanding through acquisitions to outgrow their in-house capabilities. This is often the case with legal services during acquisitions, when…
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