Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey April 17, 2025 Risk insights for operations teams The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top… Whitepaper October 22, 2020 How Firms Can Tackle Technology Risk Blind Spots to Build Resilience Contrary to popular belief, criminals — insiders or outsiders — are not the most common cause of major operational failures. Technology is the biggest culprit. The rapid adoption of artificial intelligence (AI), blockchain, robotic process automation (RPA), cloud computing and other technologies continues to transform finance. It has created a mix of technological risks that frequently disrupt… Newsletter December 1, 2024 Setting the 2025 Audit Committee Agenda The next 12 months are likely to be another challenging year for audit committees. The 9 topics we have highlighted for 2025 may include some areas audit committees would consider beyond the official scope of responsibility as outlined in their respective charters. Survey March 11, 2025 Disruptors see the world differently Disruptive change is happening, and more is coming. Is your organisation ready to seize the moment? Our results, based on a global survey of more than 1,800 board members and C-suite executives, reveal that organisations that consider themselves to be disruptive leaders see opportunities in a changing business landscape and operate differently compared to organisations that believe they are at… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Research Guide March 13, 2025 Sustainability: Frequently Asked Questions The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters. Research Guide March 7, 2025 Guide to Public Company Transformation: Frequently Asked Questions Initial public offerings (IPOs) often generate a great deal of excitement and can give new luster to company brands. It is easy to forget that IPOs can only thrive in the right business climate – and for organizations that have undertaken the business transformation necessary to reach this stage.As this Guide to Public Company Transformation makes clear, preparing to become a public company is… Podcast September 15, 2023 Podcast ǀ Driving Legal Operations Transformation Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization. Whitepaper December 9, 2022 Six Pillars to Optimise Your Cloud With digital transformation remaining a top priority for organizations across industries, business and IT leaders around the world continue to work toward optimizing their value extraction of cloud-based technologies and infrastructure. While the myriad operational benefits may be well known, many businesses are learning that cloud optimization is a process of maturation that occurs over time.… Blogs November 21, 2022 Building a Resilient Legal Department Today’s societal, investor and regulator expectations and the exponential advancement of data and technology are creating significant pressures, demands and opportunities for General Counsel (GC) and their legal departments. Increasingly, they are being called upon to do more, expanding their focus to areas that include environmental, social and governance (ESG); diversity, equity, inclusion and… Load More