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  • Whitepaper

    February 17, 2021
    Lingering Effects of Pandemic and Operational Challenges Are Top Concerns for Consumer Products and Services Organisations The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies…
  • Client Story

    October 18, 2021
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…
  • Video

    June 30, 2020
    Accounting and finance organisations have been challenged recently with new accounting and financial reporting and compliance requirements from a new revenue recognition standard to a new lease accounting standards to more recently accounting for credit losses and agreeing with their audits on critical audit matters.
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Survey

    December 20, 2023
    The economy, talent and cyber threats drive concerns for manufacturing and distribution leaders beyond supply chainIn an ever-evolving and rapidly changing business landscape for manufacturing and distribution organisations, executives and boards are challenged to navigate myriad risks, particularly as their businesses continue to play catch-up on numerous fronts in areas such as innovation and…
  • Blogs

    February 22, 2021
    Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…
  • Podcast

    August 29, 2023
    In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen…
  • Client Story

    March 30, 2022
    Faced with the technical, compliance and data security challenges of launching Microsoft 365 across their global enterprise, a large financial services and investment institution needed to successfully deploy Microsoft 365 to its 30,000 employees while ensuring governance, compliance and data security. Because of the size and complexity of their firm, the financial institution had concerns with…
  • Podcast Transcript

    August 29, 2023
    In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen…
  • Newsletter

    September 28, 2022
    “Outsourcing and other third-party relationships can bring multiple benefits to FIs, including: enhanced operational resilience; faster and more tailored financial products and services; cost reduction; greater innovation; and improved internal processes. However, outsourcing and third-party relationships can give rise to new or different risks to FIs and potentially to financial stability that…
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