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  • Blog
    July 24, 2020
    In response to the current business climate produced by the COVID-19 pandemic, the Society for Worldwide Interbank Financial Telecommunication (SWIFT) recently issued guidance to ease the strain on customers as they work to implement its updated Customer Security Programme (CSP) and Customer Security Controls Framework (CSCF). With a network that links more than 11,000 financial institutions in…
  • Blog
    August 2, 2021
    Whether it’s revamping accounts payable processes with new automation technologies, sharing leads with the sales team to increase win rate, or weighing direct investments in cryptocurrencies, today’s chief financial officers are expected to bring a strong combination of business and operational knowledge to the table while serving as enablers of future growth opportunities. In a recent virtual…
  • Blog
    August 3, 2021
    Pandemic-related disruption drove most internal audit functions to rethink their audit plan and approach. On the positive side, the need to pivot frequently has allowed auditors to engage and support the business in new ways. And, according to results from Protiviti’s global 2021 Next-Generation Internal Audit Survey, nearly two-thirds (66%) of internal audit departments have increased their…
  • Blog
    August 5, 2021
    “Misinformation” and “disinformation” have long been mainstays in the political arena, the climate change debate and even in the public discourse over COVID-19 vaccines. Misinformation represents information that is wrong, a challenge every business must deal with from time to time, whether in the press, analyst communications, social media, discussions at government levels, or other venues.…
  • Blog
    August 11, 2021
    To date, companies have often discussed environmental, social, and governance (ESG) factors from a qualitative perspective – reflecting on the company’s stated values, marketing communications and other statements. But today, almost 90% of M&A targets are only being acquired after a thorough review of their ESG quantitative performance, indicating that buyers are becoming increasingly…
  • Blog
    August 12, 2021
    Customer experience (CX) plays a critical role in organizational success. Customers today are buying based on their experience with a company and whether a product or service aligns with their personal values, including access, inclusivity, sustainability and trust. Customer experience should play the starring role in decision-making and should be woven into technology initiatives. To…
  • Blog
    August 13, 2021
    More CFOs are coming to recognize that as post-pandemic volatility mounts, leveraging opportunities to employ next-generation forecasting approaches has become the X factor that is elevating high-performing finance groups, and leading companies, above the pack. Next-generation capability differs from traditional forecasting in fundamental ways. With a traditional approach, the finance team…
  • Blog
    August 16, 2021
    For pharmaceutical and life science firms there has been nothing like the past 18 months. Faced with a 100-year pandemic that demanded unprecedented speeds in research and development while working under conditions that were unusual to say the least, these companies have had to collaborate with each other and with third parties as never before. And yet, even in these exceptional times, the…
  • Blog
    August 19, 2021
    Internal auditors are being challenged to do more than ever before, often in areas beyond the typical audit plan prepared each year. Stakeholders are looking for greater insight and knowledge into their organizations. Deft internal audit organizations have been able to engrain the importance of their role and reaffirm value. In November 2018, Protiviti published a white paper that was a call to…
  • Blog
    August 23, 2021
    On August 5, 2021, the Office of the Comptroller of the Currency (OCC) released the “Small Business Administration Lending: Risk Management Principles” bulletin (OCC 2021-34). This guidance informs bankers and examiners of the critical components for ensuring a sound risk management system related to U.S. Small Business Administration (SBA) lending. In this blog post, we explore the risks and…
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