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  • Blog
    April 29, 2020
    The COVID-19 crisis has taken all industries by surprise. For utility organizations that offer essential services such as power production, power and gas transmission and distribution, and other public services, having strong crisis management and business continuity practices will play a critical role in how companies are able to manage the unfolding crisis successfully. Based on our…
  • Blog
    April 30, 2020
    For many internal auditors, artificial intelligence (AI) may seem like a daunting topic to tackle — but that shouldn’t stop them from considering how they can apply it to their work. Tools and techniques exist that can provide auditors with powerful, straightforward techniques to enhance their work. With an increased focus and urgency around the use of data to support internal audit activities,…
  • Blog
    April 30, 2020
    As the world faces the medical concerns associated with COVID-19 and moves home to work, healthcare workers not on the front line — those in administration and information technology (IT) — feel a different pressure. While this does not have the same gravity as saving lives, it is the challenge of keeping the business running and the strain of a remote workforce. Administrative and IT healthcare…
  • Blog
    May 1, 2020
    Governance, risk and compliance (GRC) programs and technologies are undergoing a transformation as companies are trying to address more and stricter regulations, evolving data security and privacy laws, operational and risk challenges, customer demands and more. GRC platforms are increasingly used to deliver synchronization, connectivity, risk metrics, control validation and testing and…
  • Blog
    May 4, 2020
    Our Top Risks survey that we released at the start of the year showed that many business leaders were worried about their organizations’ ability to compete with digital-born competitors. Had they known at the time what was around the corner, they might have been a lot more worried. As people and companies around the world ride out prolonged lockdowns, customers are quickly transitioning…
  • Blog
    May 4, 2020
    On March 13, 2020, President Trump declared a national emergency in response to the COVID-19 pandemic, enabling the Secretary of the U.S. Department of Health and Human Services to temporarily suspend, modify and give flexibilities (authorized under Section 1135 of the Social Security Act) for certain federal requirements related to the Medicare conditions of participation, state Medicaid plans,…
  • Blog
    May 5, 2020
    On April 1, 2020, the Centers for Disease Control and Prevention (CDC) announced a new ICD-10-CM code to document the diagnosis of COVID-19. The CDC originally planned to implement this code on October 1, 2020, but expedited the implementation due to the rapid spread of the novel coronavirus. The American Medical Association (AMA) and the Centers for Medicare and Medicaid Services (CMS) also…
  • Blog
    May 6, 2020
    Many organizations outsource business processes and obtain SSAE 18 Service Organization Control (SOC) 1 reports. Due to the COVID-19 pandemic, some of these SOC-1 reports may either be delayed in their issuance, as external auditors navigate the new remote working environment, or contain adverse opinions due to changes in controls at the service providers as a result of COVID-19. Additionally,…
  • Blog
    May 7, 2020
    Many financial institutions have moved quickly to operationalize changes needed to address the near-term and longer-term impacts of the COVID-19 global pandemic. In a recent webinar conducted by Protiviti, credit risk management and mitigation techniques were explored in depth. More than 1,100 people attended, and many of them shared their most pressing concerns and views through polling…
  • Blog
    May 8, 2020
    What happens to a business that is heavily reliant on its finance operations located in a foreign country, and it discovers that a government response to a global pandemic has sent the members of that team to shelter at home, cutting it off from access to the office with little or no warning? Clearly, that’s not a theoretical question today. It is what happened in the past weeks to dozens of…
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