Operations Transformation Modernising technology to gain efficiency, agility and resiliency over IT operations. Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations on IT departments.Protiviti helps transform and modernise core technologies to eliminate technical debt and support future state and emerging requirements. Transform and modernise your core IT processes Survey April 4, 2024 CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced by advancements in technology, changing regulations and economic factors, all of which necessitate access to skilled... Read more Modernise for efficient, cost-effective IT operations and delivery Pro Briefcase Asset Lifecycle Management Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalisation, modernisation, resiliency and optimisation of financial budgets. Pro Building office Service Delivery Modernisation Servicing of technology is crucial to meeting IT objectives, from stabilising current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers. Pro Document Consent DevOps With demands for more changes more often, IT must optimise operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes. Pro Document Files Site Reliability Engineering As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively. Pro Document Stack Infrastructure Modernisation Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernisation is imperative for enterprises to remain competitive. Pro Legal Briefcase IT Cost Optimisation Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimise and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs. Pro Location Globe Service Resiliency Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program. Pro System Security Program Management We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realise performance and value of critical technology initiatives. Our partners Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with. Featured insights INSIGHTS PAPER Technology-modernisation projects must define and deliver tangible value to justify investment Unleash growth with technology modernisation. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. BLOG Energy and Utility OT and IT Convergence Efforts Bring Opportunity Amid Challenges and Risk Like companies in other industries, energy and utilities (E&U) organizations want to more efficiently leverage data generated in the field by conducting real-time analysis. Why it matters: The integration of operational technology (OT) and... BLOG The Hidden Costs of an ERP Transformation As a leader about to undertake an ERP transformation, it is important to remember that these projects rarely go as planned. Like a house remodel, there will be hidden costs to be addressed throughout the implementation. Whether it be that design... BLOG The Future of Microsoft Copilot for Finance As the wheel of digital transformation continues to turn, it brings with it profound changes across a myriad of industries. Perhaps none so much as in the finance function, which finds itself on the cusp of a new era defined by artificial... INSIGHTS PAPER Part 1: Value chain mapping for risk transformation in Australia's new regulatory environment New regulations in Australia have created new priorities around governance, executive accountability, and operational resilience. The new rules raise pressure on firms to transform in multiple ways, including through value chain analysis. BLOG Insights into Cloud Resilience: Ensuring Robust Infrastructure and Operations In the fast-paced world of modern cloud computing, ensuring infrastructure resilience is a paramount concern for enterprises worldwide. As businesses increasingly rely on cloud services to power operations, the ability to withstand disruptions and... BLOG Manufacturers Can Build Resilience With AI-Powered Crisis Simulations What you need to know: In a world where unpredictability has become the norm, organizations are seeking innovative methods to ensure their teams are prepared for any crisis. Traditional training approaches fall short in simulating the complexity... Button Button Featured client stories Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernise its IT organisation and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial... Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental... U.S. energy leader undertakes a successful divestiture through a strong program management office A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another... Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end... Button Button Leadership Samir Datt Samir is a founding member of Protiviti, with over 25 years’ technology consulting experience. He serves as the Global Lead of Protiviti’s Technology Strategy & Architecture segment, which partners with clients to increase the maturity of information ... Learn More