Operational Risk Management Keeping you on the leading edge of risk management and empowering you with proactive risk insights while improving your bottom line. Establish and transform Operational Risk Management (ORM) functions. We help you to assess, build, and integrate operational risks into your ORM program to enhance risk management capabilities. Proactive leaders understand they must adopt more innovative risk management practises to succeed against the challenges of today’s customers, shareholders, employees, and the risk and regulatory environment. Leveraging emerging technologies, harnessing data and information, understanding organisational processes, and maintaining a strong control environment will help firms stay on the leading edge of risk management and empower leaders with proactive risk insights while improving their bottom line. We help you to identify, construct, and integrate operational risks Survey December 22, 2023 2024 Top Risks in the Financial Services Industry Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed... Learn More Our Operational Risk Management services Pro Briefcase ORM Program Strategy and Management ORM program strategy and governance are key to successfully meeting regulatory guidance. We help you establish risk governance and frameworks, document policies and procedures, identify and quantify risk and risk appetite. Pro Building office Operational Risk Assessment Develop, integrate, and execute risk assessment programs, across people, process, and technology risks. Insight into the effectiveness of your ORM program is key to maintaining an agile function capable of responding to the changing environment. Pro Document Consent Control Environment Design and Assessment Effective risk mitigation needs mature risk and control environments. We help you develop and enhance control environments by assessing/defining processes, identifying/documenting risks, developing/documenting controls, addressing control gaps and optimising controls. Pro Document Files Control Validation and Testing We enable your lines of defence to design and implement monitoring and testing programs, including creating/executing coverage plans, automated techniques, and centralised testing. Effective controls for validation and assurance are critical to managing risk. Pro Document Stack Risk Control Self-Assessment (RCSA) Design and Implementation Protiviti provides expertise related to establishing RCSA programs, developing RCSA methods, implementing supporting risk technology tools, and executing advisory assistance. The RCSA process helps actively manage risk to business strategies and supporting processes. Pro Legal Briefcase Issue Management Support Remediate identified gaps and enhance your control environment by shepherding issues through and improving the issue management life cycle, identifying risks, developing controls, and updating processes to ensure risk mitigation and issue closure. Pro Workflow Flowchart ORM Analytics Harness the power of data across your organisation, leveraging leading technologies and data analytics to transform data to provide insight and foresight for management and proactive risk management reporting. Pro Tools Gear Technology Risk Management As the organisation adopt new technologies, risk and exposure grow. We help design and implement operating models to manage technology risk and better control IT systems, people and processes. Our technology risk offerings reduce cost and risks while increasing agility. Our approach Protiviti has a record of success in helping clients develop strong risk management practises with the responsiveness required for an ever-changing business environment. We work with over 75 percent of the world’s largest financial institutions, which benefit from our collaborative team approach to resolving today’s risk management challenges. Our professional consultants have varied industry and regulatory backgrounds that enable our unified Financial Services practise, with the seamless integration of risk and compliance, technology, data, and analytics solutions, to develop customised agile risk management approaches to meet your present and future challenges. Our expertise gives you the tools to build an effective operational risk management program to reap both immediate and long-term benefits using the framework: Featured insights INSIGHTS PAPER Part 2: Risk transformation and the intersection with business transformation Risk maturity is a measure of an organisation’s risk management capabilities and culture. As organisations raise their risk maturity, it enhances elements across governance and framework, processes, people and organisations, methodologies, systems... IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... PODCAST Risky Women Podcast | Women in Risk Management: Challenges and Opportunities Dive into the world of women in risk management. In this Risky Women podcast, Jenny Wong & Gayle Lacey discuss risk management challenges & opportunities. BLOG Insights into Cloud Resilience: Ensuring Robust Infrastructure and Operations In the fast-paced world of modern cloud computing, ensuring infrastructure resilience is a paramount concern for enterprises worldwide. As businesses increasingly rely on cloud services to power operations, the ability to withstand disruptions and... BLOG Securing Large Language Models: Unique Challenges and Rethinking Traditional Security Approaches Large Language Models (LLMs) are computational systems that process and generate text by learning from vast datasets. These advanced models, which can understand and generate human-like text, have become integral in driving business innovations,... INSIGHTS PAPER Part 1: Value chain mapping for risk transformation in Australia's new regulatory environment New regulations in Australia have created new priorities around governance, executive accountability, and operational resilience. The new rules raise pressure on firms to transform in multiple ways, including through value chain analysis. Button Button Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Read More Leadership Meghan Jankelow Meghan is a Managing Director in the Risk and Compliance practice and co-leads the Operational Risk Management segment. Her client experience includes large and regional banks as well as domestic and internationally active insurers. Meghan has assisted financial service ... Learn More Jenna Fitzsimmons Jenna is a Managing Director in Protiviti’s Financial Services practice focusing in the Risk and Compliance solution. She has worked on numerous engagements impacting key functional areas for large national and global financial institutions. Jenna has extensive program ... Learn More
