Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey March 27, 2023 Industry Experience With Remote Branch Inspections Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilise technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote… Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey March 9, 2022 PE-Owned Firms' Perspectives on Top Risks for 2022 and 2031 With unanticipated events unfolding at a record pace, PE-owned organisations are facing massive challenges, and their leaders are under growing pressure to be vigilant in preparing for emerging issues. Newsletter February 12, 2021 Implementing Operational Resilience Across the Organisation: An Essential Checklist Like any enterprisewide organisational change, implementing an operational resilience program across an organisation requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience program from concept to reality is hard work. Except for the most dynamic and change-oriented… Whitepaper April 29, 2022 A crisis upon a crisis: Human trafficking of Ukrainian refugees The Ukrainian refugee crisis More than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending. The… Blogs November 21, 2022 Building a Resilient Legal Department by Rich Cohen, Managing Director and Fractional In-house Counsel Today’s societal, investor and regulator expectations and the exponential advancement of data and technology are creating significant pressures, demands and opportunities for General Counsel (GC) and their legal departments. Increasingly, they are being called upon to do more, expanding their focus to areas that… Whitepaper December 21, 2022 Software Company CFOs Discuss Risks, Budgeting and Talent Issues Chief financial officers (CFOs) of high-growth software organisations met virtually to discuss topics of mutual interest, including top risks, leading industry practices and trends. The agenda for this small-group meeting, conducted under Chatham House Rule, was created through a series of pre-interviews. Protiviti managing directors Scot Glover and Noah Kessler, hosted the exchange. Comments… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Video June 30, 2020 Video - The continuous need to address reporting and compliance requirements Accounting and finance organisations have been challenged recently with new accounting and financial reporting and compliance requirements from a new revenue recognition standard to a new lease accounting standards to more recently accounting for credit losses and agreeing with their audits on critical audit matters. Whitepaper April 21, 2020 PPP Lenders Face Myriad Risks Responding to Reeling Businesses Issued on April 21, 2020 On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, into law. Among the law’s more significant provisions was the establishment of the Paycheck Protection Program (PPP), a forgivable lending scheme administered by the Small Business Administration (SBA) and the U.S. Treasury, with loans being… Load More