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  • Podcast Transcript

    March 28, 2023
    Transcript | Future of Crypto Innovation and Regulation
    Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the…

  • Blogs

    August 8, 2023
    The metaverse in 2040? Buckle up for a bumpy ride, says Elon professor and Pew researcher
    Janna Anderson, professor of communications and director of the Imagining the Internet Center at Elon University, is the lead author of the report The Metaverse in 2040, published in partnership with Pew Research. She is a senior contract researcher for Pew and co-leads the center’s 19-year series of reports outlining experts’ predictions for the most likely future of digital life. The full…

  • Podcast Transcript

    July 27, 2023
    Transcript | The Rise of Generative AI – with Christine Livingston
    ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that these organisations must understand and manage if they’re going to capitalise successfully on these new technologies.In this episode, we talk all…

  • Podcast

    July 28, 2023
    Podcast | The Rise of Generative AI – with Christine Livingston
    ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that these organisations must understand and manage if they’re going to capitalise successfully on these new technologies.In this episode, we talk all…

  • Whitepaper

    May 3, 2021
    Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…

  • Survey

    April 4, 2024
    CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns
    Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced by advancements in technology, changing regulations and economic factors, all of which necessitate access to skilled professionals and expertise.…

  • Survey

    September 25, 2023
    Healthcare Internal Auditors Prioritise Cybersecurity, Business Performance and Technology Modernisation
    According to the latest Healthcare Internal Audit Plan Priorities Survey conducted by Protiviti and the Association of Healthcare Internal Auditors (AHIA), the top audit priorities for healthcare organizations in 2023 are encompassed in seven themes which are highlighted below and discussed in further detail in the report that follows.

  • Video

    December 11, 2020
    Understanding the Relationship Between Business Continuity Management and Operational Resilience
    We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes.

  • Newsletter

    July 13, 2022
    Finding Stability and Opportunity Amid Economic Uncertainty
    With the economic outlook constantly shifting as if it were a moving target, directors need to embrace change and set a tone of focus and confidence when looking to the future. It all starts with asking the right questions. Growth across the global economy is slowing. With the growth rate projected to shrink in 2022 and 2023 by half of what it was in 2021, business conditions have likewise…

  • Infographic

    February 27, 2024
    Infographic | Healthcare Internal Auditors Prioritise Cybersecurity, Business Performance and Technology Modernisation
    As the healthcare industry struggles to return to business as usual, providers and payers continue to face notable headwinds as they try to keep pace with emerging digital technologies, market consolidation, aging populations, workforce constraints and shifts in care and reimbursement models.
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