Business Continuity and Resilience Ensure your organisation’s preparedness under pressure for resumption, adaptation and advancement. Companies need to stay ahead of risks by understanding priorities, planning for disruptions, employing good business practises and exercising forethought to increase their ability to course-correct quickly when things go wrong.Rapid digital change and growing cyber concerns have increased the risk of extreme-but-plausible events which may impact your organisation’s important business services. By building on traditional business continuity management (BCM) practises, your organisation can leverage operational resilience practises to help understand, prevent and recover in these instances.BCM is traditionally composed of three distinct, though interrelated, disciplines. These are Crisis Management and Communications, IT Disaster Recovery (ITDR), and Business Process Resumption. Having a continuity plan across these disciplines allows organisations to respond to risks that not only impact business operations but also provides the ability to protect their people and brand, earn revenue, maintain relevance and remain compliant with regulations. Companies need to stay ahead of these risks by understanding priorities, planning for disruptions, employing good business practises, and exercising forethought to increase their ability to course-correct quickly when things go wrong. Prepare and build resilience for the unknown Pro Briefcase Crisis Management and Communications Protiviti helps you develop a crisis management governance model, strategy and plan that is tailored to your organisation and culture. Leverage your operational structure to drive the approach and facilitate corporate knowledge, decision making and awareness. Pro Document Consent Business Resumption We organise, assess and mitigate risks associated with planning for, and responding to, business disruptions and crisis events. We determine strategies, develop and implement plans as part of your overall BCM program. Pro Document Files IT Disaster Recovery (ITDR) and Resilient Architecture We provide relevant input for the design, architecture, tool selection and related strategic and tactical considerations for any level of ITDR maturation or transformation. Pro Document Stack Program Assessment and Reviews Protiviti performs assessment reviews of Crisis Management, Incident Response, Business Resumption, IT Disaster Recovery, Operational Resilience, and BCM Program Maturity. Pro Legal Briefcase Business Impact Analysis We assess various impacts of a business interruption on key business processes and determine business process criticality, recovery objectives and reliance on technology and third parties to run the business. Pro Building office Strategy Development and Implementation We help develop recovery strategies designed to minimise impact from an outage event and create/ document crisis management, business resumption and ITDR plans. Pro Workflow Flowchart Testing and Training We develop and execute BCM training for key personnel responsible for recovery activities and design/ facilitate business continuity, crisis management and disaster recovery exercises. Pro Rightmark Square Continuity Risk Assessment Protiviti identifies business continuity-related risks to the organization and determines the likelihood, significance, and velocity of business impacts from a continuity perspective. Build resilience for the unknown, manage technology risk and develop sustainable business continuity programs Our approach No one can predict when the next disaster or business disruption will strike; the only certainty is that something unplanned and disruptive will happen. Protiviti is helping companies prepare and build resilience for the unknown, manage technology risk and develop sustainable business continuity program. Our services support your on-going BCM lifecycle planning and management process. Build resilience for the unknown, manage technology risk and develop sustainable business continuity programs Whitepaper September 19, 2022 Guide to business continuity & resilience Plan for the Unexpected. Build Resiliency.Instill your organisation with the advantage to endure company disruptions and consistently meet business goals with reduced financial, operational, cybersecurity, and efficiency losses. Assess your areas of risk and develop, enhance, as well as maintain plans to enable resilience, regardless of the circumstance. Flashing... Read More Our Leaders Kevin Khan Kevin is global leader of Protiviti's Technology Governance and Risk Management practice. Kevin brings experience in operational risk across the lines of defense, CIO / CISO strategy, and advanced analytics, with a deep financial services background in technology, ... Learn More Damon Owen Damon is a Managing Director in Protiviti’s Technology Consulting practice and has over 25 years of experience in providing strategic technology, operations and risk services. Damon’s expertise includes international consulting for global Fortune 500 clients across ... Learn More Dugan Krwawicz Dugan is a Director of Technology Consulting in the Dallas, Texas office. He has more than 16 years’ experience in various aspects of operational resilience and risk management, to include developing and directing all aspects of an international Business Continuity ... Learn More Powerful Partnerships Protiviti partners with Fusion, a trusted leader in business resilience and risk management software. This cloud-based software provides a suite of resilience capabilities specifically architected and engineered for the ever-evolving market. Featured insights BLOG Digital Twins: Adopting a Data-Centric Approach to Mature Resilience Operational resilience – the ability for firms to prevent, adapt, respond to, recover and learn from operational disruptions – is a common concern for clients, leading to questions such as: Which management information should firms report against? Or... BLOG The Strategic Imperative of Enterprise Resilience In a volatile business environment, the concept of resilience has emerged as a cornerstone of strategic management. More than just a trendy concept, resilience should be ingrained as a key organizational goal, fostered through a comprehensive and... IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... BLOG Rethinking Strategy: High vLicense Renewal Fees Have Healthcare Providers Questioning How, Where to Host Workloads As healthcare organizations face mounting pressure to modernize infrastructure while managing budget constraints, the rising costs of on-premises infrastructure licensing and support services present a significant challenge to operating expense (OpEx... BLOG Insights into Cloud Resilience: Ensuring Robust Infrastructure and Operations In the fast-paced world of modern cloud computing, ensuring infrastructure resilience is a paramount concern for enterprises worldwide. As businesses increasingly rely on cloud services to power operations, the ability to withstand disruptions and... BLOG Manufacturers Can Build Resilience With AI-Powered Crisis Simulations What you need to know: In a world where unpredictability has become the norm, organizations are seeking innovative methods to ensure their teams are prepared for any crisis. Traditional training approaches fall short in simulating the complexity... Button Button Case Studies Global Fortune 1000 Hospital Full Services Organisation Client Challenge The client needed to manage an expanding, global Business Continuity Management program, implement and customise BCM management and alert notification software, and execute BCM program elements including Business Impact Analyses and Business Continuity Plans. Approach & Value Delivered Protiviti acted as project management and technical team in the development of a global BCM program. Developed process classification schemes, conducted risk assessments, and executed Business Impact Analyses to be reported to the Enterprise Risk Management department heads. Led design and integration efforts of core communication, business continuity management, and alert notification tools. Designed and tested all crisis management plans for key business areas and used various data analysis tools to report key metrics to clients’ leadership. BC/DR Capability Review Client Challenge A client partner which was responsible for a large amount of the client's business, conducted a two-day review of their business continuity and disaster recovery (BC/DR) capabilities, in which gaps were identified in their programs maturity. Approach & Value Delivered Protiviti performed a BC/DR capability review and provided actionable audit recommendations such as mapping to relevant areas of the business continuity management (BCM) lifecycle. The team provided template examples for these recommendations to provide the client with a roadmap for achieving the improvement goals
