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  • Newsletter

    November 17, 2022
    Worldwide, there is awareness that environmental, social and governance (ESG) considerations will prove to be essential drivers and components of profitability and sustainable business over the next 10 years. The reality is, however, that the level of engagement with ESG — as an integral component of business strategy — is significantly higher outside of North America than within it, and to an…
  • Client Story

    July 22, 2021
    Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place.
  • Client Story

    November 24, 2021
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…
  • Podcast Transcript

    July 4, 2022
    Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of…
  • Survey

    November 7, 2023
    If a group of chief financial officers (CFOs) from 2018 stepped out of a time machine into their 2023 offices, they would be astonished by what they saw. Environmental, social and governance (ESG) metrics and measurements would top their priority lists. Most of their finance organisations would be using generative artificial intelligence (GenAI) to enhance their business planning and analysis (BP…
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