Digital Transformation Services Accelerating innovation and transformation to help companies achieve sustainable competitive advantage. In today’s digital-first world, it is critical for businesses to adapt and maintain the pace of change to identify new growth opportunities and exceed customer expectations, or they risk being left behind. Being a digital business embraces new ways of thinking about operating – it’s a mindset, it’s agility, it’s continued innovation - woven into the fabric of your ways of working.Protiviti helps organisations become digital-first – from digital strategy transformation and innovation to solutions and services across marketing, sales and customer success. We help clients exceed customer and employee expectations and transform how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and win in today’s marketplace.To learn more about our digital experience agency, Protiviti Digital, and how we can help you create connected customer experiences. Infographic June 26, 2024 Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies, workforce challenges, limited growth opportunities, and customer loyalty. Read more Digital transformation consulting services We partner with you to improve performance and drive profitable growth at the nexus of human-centered digital connections and enterprise operational change. Pro Briefcase Digital strategy Unleash the art of the possible through new business models and viable growth strategies facilitated by automation and and digital consulting. We couple technology and business operations expertise with deep customer insights to help you scale and intelligently architect for growth. Pro Document Files Business agility and innovation Evolving and sustaining versatility can be challenging to master. We help you establish and nurture operating “at the speed of digital”, innovation mindsets and needed operational rhythms through targeted experiments and end-to-end programmes. Pro Document Stack Digital product optimisation Building on customer research and data-driven decisions, we design and power customer centric experiences using technology. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business. Pro Rightmark Square Accelerate marketing & sales Breaking down the silos that slow business, we optimise your investments for growth by digitising sales and distribution to expand reach. We help you find a new dexterity across sales, service, and marketing, and build strong understandings of customer behavior that translate into insights, conversion, and loyalty. Pro System Security Insights & performance measurement Data and insights can uncover what actions customers have taken and when, and are central to every organisation. We help you discover and connect insights that are critical to inform and drive business decisions and operational enablement at the speed needed to compete in today’s marketplace. Pro Building office Digital technologies We connect customer and employee experiences across platforms, channels and operations to harness the power of data, automation and innovative technologies such as AI to orchestrate frictionless experiences in the cloud. Our approach to digital transformation business To execute successful digital transformation, you need a partner who can unite business and technology stakeholders to deliver breakthrough performance.Our key to success is our ability to deliver digital transformation strategy, recommendations, thoughtful advice, and high impact projects that fuse the rigorous analysis and business outcome focus of a consulting firm, the consumer and customer focus and creativity of an agency, and the breakthrough thinking and fluency in new technologies and business models of a start-up.Nearly all our practitioners have start-up DNA in their background, as well as consulting or agency experience. In many cases, all three. This integration of disciplines allows us to leverage our unique perspective to address your challenges and deliver results. Our partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include: Leadership Milena Danielsen Strategy planning & implementation Leadership sparring partner Next gen organisations & ecosystems. Milena is a highly skilled leader with a passion for changing and challenging environments. She has more than 15+ years of experience of ... Learn more Ennika-Anneli Võrk Next Gen business intelligence & data Innovation & client experience Business performance improvement Ennika is skilled in international PMO, design thinking and classic & agile project management. Having worked in several financial institutions ... Learn more Featured insights and client stories IN FOCUS US Supreme Court reshapes the regulatory landscape Over the course of a few days before the end of its summer session, the U.S. Supreme Court issued three decisions that reshaped the regulatory landscape in the United States. Two of the decisions (SEC v. Jarkesy and Loper Bright Enterprises v.... CLIENT STORY Regional bank achieves national growth by diligently championing change A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations.... CLIENT STORY Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey. INFOGRAPHIC Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies,... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organisations can harness this revolutionary technology to drive innovation, enhance their services, and... CLIENT STORY Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... CLIENT STORY User-Centric Design, Accelerated by AI, Unlocks Digital Experience for Women’s Bond Club Protiviti collaborated with WBC members and non-members to collect feedback, design, and develop a user-friendly, intuitive site. We assisted in the modernisation of the site’s utility and architecture to enhance engagement. Leveraging existing... CLIENT STORY Improved Sales Strategy Generates Growth for Global Climate Action Solution Provider Discover how sales strategy optimisation led to a 25% increase in lead conversion and 15% boost in client retention for a global climate action provider. Button Button New Global Research Shows that Digital Transformation Heightens Risk of Costly Cyber Attacks A comprehensive study about cybersecurity from leading research firm ESI ThoughtLab, together with a cross-industry coalition of organisations including Baker McKenzie, CyberCube, HP Inc., KnowBe4, Opus, Protiviti, Security Industry Association, Willis Towers Watson, and WSJ Pro Cybersecurity shows that digital transformation is exposing companies to higher and more costly cyber risks. Read more Companies Share Their Digital Transformation Journeys in New Edition of Protiviti’s “Internal Auditing Around the World” In the 14th edition of "Internal Auditing Around the World®" global consulting firm Protiviti brings out the insights of internal audit leaders about their digital initiatives across a mix of industries globally. The new publication highlights their achievements in either undergoing digital transformation themselves or assisting their companies. 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