Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper August 11, 2023 Navigating sanctions compliance through the transition to ISO 20022 The International Organisation for Standardisation’s (ISO) new global messaging standard, ISO 20022, is set to be adopted by payment processing organisations globally by 2025. Survey December 8, 2022 Executive Perspectives on Top Risks for 2023 and 2032 The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Survey December 12, 2023 2024 Top Risks in the Consumer Products and Services Industry The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group. Client Story April 19, 2024 Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. Client Story May 23, 2024 Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged OneTrust autoblocking to establish baseline cookie compliance. Podcast April 5, 2022 PODCAST | People, Technologies and the Future of Work in Finance “It's the end of the work as we know it, and I feel fine.” Our colleague Joe Kornik, Editor-in-Chief of VISION by Protiviti (http://vision.protiviti.com), wrote this in his latest feature article. This is true, but there also are many questions around the future of work, how we're going to balance work schedules, when and how frequently we’ll go into the office, how we’ll leverage new and… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Insights paper January 8, 2024 How data sovereignty and data localisation impact your privacy programmes The concepts of data sovereignty and data localisation stem from a desire to keep data within a country’s borders for greater control. While the broad strokes of various privacy laws may be consistent across jurisdictions, governments will dictate the collection, storage and interpretation of their citizens’ data through constantly evolving privacy regulations.The legislative bodies that write… Whitepaper April 29, 2022 Building Resilience in the Cloud In 2019, AFME published its first paper on the adoption of public cloud in capital markets[1]. Since then, the adoption of cloud has continued to progress, along with focus from policymakers and regulators. Though the use of cloud and Cloud Service Providers (CSPs) offers a significant uplift in resilience and security compared to banks' on-premise environments, the regulatory focus continues to… Podcast July 17, 2024 Risky Women Podcast | Risk Management With Purpose In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank. Load More