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  • Client Story

    May 11, 2021
    Healthcare organisation pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the RPA…

  • Client Story

    April 28, 2022
    Software firm's focus on accessibility improves user experience for all
    Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a…

  • Client Story

    August 17, 2022
    Managing through change: A small professional association gains flexibility and freedom
    Smaller firms can’t afford to be heavily dependent on technical consultants or bound to a portfolio of siloed applications that don’t provide the ability to track data. Recently, the visionary leader of a healthcare professional association freed her business from these dilemmas. But the flexibility and strength her small team stood to gain from their digital transformation initiative were…

  • Client Story

    April 9, 2021
    Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure
    Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in…

  • Client Story

    April 1, 2021
    Global Medical Device Company Assembles the Right Team and Microsoft Azure and IoT Solutions to Revolutionise Patient Care
    At a time when the healthcare industry is rapidly changing and evolving to address the unprecedented challenges brought by the COVID-19 pandemic, enhancing patient care, reducing the length of hospital stays, improving productivity and creating safer environments has never been more critical. Rapid digital advancements fueling IoT medical device connectivity are now revolutionising treatment and…

  • Client Story

    March 31, 2021
    Water company completes successful digital and financial transformation, positions itself for further growth
    Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020.

  • Client Story

    November 8, 2021
    Insurance giant seeks staff augmentation, gains new opportunities for growth
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID infection…

  • Client Story

    February 26, 2021
    Aerospace firm embraces holistic inventory transformation, saves millions
    A successful organisation is one that can deftly coordinate its many moving parts, but, sometimes, even the best organisations can get out of sync. That was the case with an aerospace company and its inventory. The organisation knew it was operating with too much stock and was even holding millions of units after they had been written off the books. The company made numerous attempts to optimise…

  • Client Story

    February 15, 2021
    How a collaborative procurement solution empowered an environmental nonprofit to source globally, act locally
    Harnessing the purchasing power of a global organisation can be a challenge, especially when centralised procurement is not the right fit. That was the conundrum facing a global environmental nonprofit headquartered in the United States.The organisation’s mission, structure and culture created very specific requirements when it came to sourcing, and with this, unique challenges. While there were…

  • Client Story

    December 16, 2021
    Strong, flexible identity and access management, built collaboratively
    Solving complex identity and access management issues for an organisation often requires finesse, collaboration and the ability to creatively meet the needs of all aspects of the business with a single solution. One global biopharmaceutical company discovered the power of collaboration as it worked to replace an existing access management implementation, harmonising two distinct populations(…
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