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  • Whitepaper

    May 11, 2020
    Insurers Can Mitigate Operational Challenges, Losses as Pandemic Claims Mount
    Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment. The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset…

  • Newsletter

    May 19, 2020
    Getting There Eventually: Finding Equilibrium in Uncertain Times (Part 2 – Resilience Is the North Star)
    This issue of The Bulletin is the second of our two-part discussion of the challenge in finding equilibrium in these uncertain times. In Part 1, we discussed the attributes and actions needed to find equilibrium in the likely phased transition from the coronavirus disease 2019 (COVID-19) lockdown.[1] Given that a period of ongoing change will follow the lockdown, equilibrium means achieving the…

  • Newsletter

    March 23, 2020
    COVID-19’s Workplace Disruption: A Test of Board Resiliency
    In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in…

  • Newsletter

    April 17, 2020
    COVID-19: Paradigm Shift in the Boardroom
    The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters, especially in boardrooms. It’s been several weeks since coronavirus disease 2019 (COVID-19) truly captured everyone’s attention across the globe. But with new developments almost hourly,…

  • Newsletter

    April 17, 2020
    COVID-19: Paradigm Shift in the Boardroom (An Expanded Discussion)
    The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 127 of Board Perspectives: Risk Oversight and on NACD/BoardTalk. The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters, especially in…

  • Survey

    July 10, 2023
    Internal Auditing Around the World®
    The 19th volume of Protiviti’s Internal Auditing Around the World® builds on a theme we explored in-depth earlier this year in our 2023 Next-Generation Internal Audit Survey — internal audit relevance.

  • Newsletter

    September 10, 2020
    Operational Resilience Gets a Makeover in the “New Normal”
    Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.”The business model is akin to a finely tuned machine requiring the coordination…

  • Newsletter

    November 8, 2023
    Board Risk Oversight in the Age of Disruption
    In these disruptive times, how should boards discharge their duty of care and duty of oversight with respect to risk when the models to follow aren’t clear? Is the board’s risk oversight process fit for purpose in today’s dynamic environment?Board engagement with risk and how it is managed has been a topic of interest for many years. While risk has always been present in every business, the…

  • Newsletter

    September 10, 2021
    Ransomware: Analysing Risk and Protecting Critical Assets
    Ransomware is a current threat many people are struggling to understand and manage. Amid the headlines and uncertainty, how can the board respond strategically? Reputation damage, hefty ransoms and business continuity are all concerns with ransomware. But the core of the conversation is about the potential loss of intellectual property and customer information and the specter of unpleasant…

  • Newsletter

    August 15, 2022
    Improving Board Performance in Disruptive Times
    The 2020s are well on their way to earning the ominous label of a troubling, disruptive decade, but there remain viable opportunities amid the challenges. What is the board’s role in preparing the organisation for “show-stopping” and potentially existential risks? The Story: A global board survey conducted by McKinsey of approximately 1,500 corporate directors found that directors “are not…
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