Operational Risk Management

Keeping you on the leading edge of risk management and empowering you with proactive risk insights while improving your bottom line.

Establish and transform operational risk management (ORM) functions. We help you to assess, build, and integrate operational risks into your ORM programme to enhance risk management capabilities.

Proactive leaders understand they must adopt more innovative risk management practises to succeed against the challenges of today’s customers, shareholders, employees, and the risk and regulatory environment.

Leveraging emerging technologies, harnessing data and information, understanding organisational processes, and maintaining a strong control environment will help firms stay on the leading edge of risk management and empower leaders with proactive risk insights while improving their bottom line.

We help you to identify, construct, and integrate operational risks

ORM programme strategy and management

ORM programme strategy and governance are key to successfully meeting regulatory guidance. We help you establish risk governance and frameworks, document policies and procedures, identify and quantify risk and risk appetite.

Operational risk assessment

Develop, integrate, and execute risk assessment programmes, across people, process, and technology risks. Insight into the effectiveness of your ORM programme is key to maintaining an agile function capable of responding to the changing environment.

Control environment design and assessment

Effective risk mitigation needs mature risk and control environments. We help you develop and enhance control environments by assessing/defining processes, identifying/documenting risks, developing/documenting controls, addressing control gaps and optimising controls.

Control validation and testing

We enable your lines of defence to design and implement monitoring and testing programmes, including creating/executing coverage plans, automated techniques, and centralised testing. Effective controls for validation and assurance are critical to managing risk.

Risk control self-assessment (RCSA) design and implementation

Protiviti provides expertise related to establishing RCSA programmes, developing RCSA methods, implementing supporting risk technology tools, and executing advisory assistance. The RCSA process helps actively manage risk to business strategies and supporting processes.

Issue management support

Remediate identified gaps and enhance your control environment by shepherding issues through and improving the issue management life cycle, identifying risks, developing controls, and updating processes to ensure risk mitigation and issue closure.

ORM analytics

Harness the power of data across your organisation, leveraging leading technologies and data analytics to transform data to provide insight and foresight for management and proactive risk management reporting.

Technology risk management

As the organisation adopt new technologies, risk and exposure grow. We help design and implement operating models to manage technology risk and better control IT systems, people and processes. Our technology risk offerings reduce cost and risks while increasing agility.

Protiviti’s operational risk consulting services

Our approach to operational risk and compliance

Protiviti has a record of success in helping clients develop strong risk management practises with the responsiveness required for an ever-changing business environment.

We work with over 75 percent of the world’s largest financial institutions, which benefit from our collaborative team approach to resolving today’s risk management challenges.

Our professional consultants have varied industry and regulatory backgrounds that enable our unified Financial Services practise, with the seamless integration of risk and compliance, technology, data, and analytics solutions, to develop customised agile risk management approaches to meet your present and future challenges.

Our expertise gives you the tools to build an effective operational risk management programme to reap both immediate and long-term benefits using the framework: