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  • Whitepaper

    February 18, 2021
    Architecting Your Cloud Infrastructure for Failure (and Resilience)
    Companies aggressively moved to the public cloud in 2020, driven in part by the pandemic and the shift to a remote workforce. That pace is expected to accelerate in 2021, as more and more companies move applications and data to the cloud to achieve the benefits that have been touted for years, including cost savings, flexibility and on-demand scalability. It would be a challenge for an individual…

  • Podcast

    September 15, 2023
    Podcast | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Podcast Transcript

    September 15, 2023
    Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Newsletter

    August 26, 2020
    Compliance Insights - August 2020
    Your monthly compliance news roundup CFPB Issues Interim Final Rule to Amend Regulation X Offering Relief to Consumers  In light of the ongoing COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) has issued an interim rule permitting mortgage servicers to offer new loss mitigation options following the evaluation of an incomplete loss mitigation application. In March 2020,…

  • Whitepaper

    October 18, 2021
    Internal Audit, Risk, Business & Technology Consulting 2022 Regulatory Hot Topics: Considerations for Internal Audit
    Expectations are that the financial services industry will experience a more challenging regulatory environment under the Biden administration than under the former administration[1]. Those who have been tapped to lead the various regulatory agencies – and even those thought to be in contention for key agency roles – have signaled their supervisory priorities, many of which align with key Biden…

  • Video

    March 18, 2021
    Collaboration Forum Series 4: Optimism in tough times (Week-9)
    The Future of Business – Part 1: Adapting to a Revolution in Consumer Behaviours  The pandemic has triggered enormous changes in consumer behaviour, redefining how we shop, our brand loyalty and our customer experience. Watch our session recording with Mike Hancox, CEO of delivery company Yodel where we discussed how to turnaround a company to embrace new opportunities and the challenges to…

  • Video

    October 25, 2021
    Economic Update Forum with John Ashcroft
    The future of the economy post-COVID-19: what’s next for consumers, workers and businesses? What does our post-pandemic future look like? Who are most likely to be the winners and the losers in the months and years to come? Has the economic damage caused by the pandemic caused irreversible damage or created a once-in-a-generation opportunity to transform our economy and society and keep the UK…

  • Whitepaper

    June 4, 2021
    CFPB Ready for Heightened Enforcement - Top of Mind Compliance Issues for 2021
    The new U.S. administration in Washington is likely to increase its scrutiny of consumer financial products and services. Nowhere is this more evident than at the Consumer Financial Protection Bureau (CFPB), which is uniquely positioned to provide greater regulatory oversight of financial services institutions, increase scrutiny of potentially unfair, deceptive, or abusive acts or practices, and…

  • Whitepaper

    February 24, 2021
    How New York’s New Truth in Lending Act Measures Against California and Federal Acts
    President Lyndon B. Johnson in 1968 signed the Federal Truth in Lending Act (TILA) to provide greater transparency regarding credit terms and fees. While greatly assisting consumers in comparison loan shopping, the regulation excluded business loans, as business owners were generally considered financially savvier than an average consumer and did not need protection. Fast-forward to December 23,…

  • Whitepaper

    July 21, 2022
    Customer remediation: Making it right (and better)
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…
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