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  • Infographic

    February 23, 2022
    Infographic: State of ESG and Emerging Technology Initiatives at Retail and Consumer Products Organisations
    Companies in the Retail and Consumer Products Industry are exposed to material Environmental, Social and Governance (ESG) risks across the value chain – from sourcing and manufacturing to the distribution and use of products. The ever-growing demands and expectations from consumers have forced companies to rethink sustainability for changing times. Even COVID-19 has amplified the need for…

  • Infographic

    February 23, 2022
    Infographic: Consumer Products and Retail Executive Perspectives on Top Risks for 2022 and 2031
    Whether it’s challenges in the supply chain, rising cost of products, raw materials and shipping, disruptive technologies, labor shortages, data breaches, or restrictive government policies, the list of market-changing risks facing the retail and consumer packaged goods industry is long and daunting. These risk issues and more are identified in Protiviti’s latest annual Top Risks Survey, which…

  • Infographic

    July 17, 2022
    Infographic | Money Laundering Risk in the Consumer Goods & Retail Industry: As E-Commerce Booms, Illicit Acts Flourish
    Even in the current slow-growth environment, global e-commerce sales in 2022 are expected to exceed $5 trillion for the first time and remain on pace to surge past $7 trillion by 2025. For money launderers, the online trading boom has been a bonanza. With a few clicks of a computer, money launderers are using e-commerce sites and payment providers to process ill-gotten gains, conceal the funds’…

  • Blogs

    June 10, 2021
    Collaboration Forum Series 5: Building a brighter future (Week-8)
    Future of retail – how COVID-19 has accelerated the speed of change  Jon White (Finance Director - Retail, Pets at Home) and Daniel Bobroff (Founder of Coded Futures, Retail Tech Evangelist & Advisor) joined our collaboration forum to discuss ‘The future of retail’. Listen to the session recording to understand how COVID-19 has accelerated the speed of change and the role of the high-street.

  • Client Story

    March 15, 2021
    National Vision Sees Financial Reporting Clearly with SAP Business Planning and Consolidation and SAP Analytics Cloud
    National Vision, a leader in the U.S. optical industry, is a retailer that has seen tremendous growth since it was founded in 1990. National Vision turned to Protiviti, its long-standing partner, to extend the capabilities of SAP Business Planning and Consolidation, its full financial reporting, budgeting and forecasting tool, with SAP Analytics Cloud for planning. National Vision is one of the…

  • Survey

    December 12, 2023
    2024 Top Risks in the Consumer Products and Services Industry
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.

  • Survey

    January 13, 2023
    2023 Top Risks in the Consumer Products and Services Industry
    Global economic uncertainty, inflation and supply chain disruptions are major headwinds facing the consumer products and services industry group, and particularly consumer packaged goods (CPG) and retail companies, heading into the new year. Separately, for airlines and hospitality companies, the potential impact of an unexpected crisis on revenue and resistance to cultural changes are the top…

  • Newsletter

    September 10, 2020
    Operational Resilience Gets a Makeover in the “New Normal”
    Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…
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