Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs January 25, 2023 FSI COOs discuss challenges of carrying out the Consumer Duty Financial firms are preparing for the Consumer Duty, one of the biggest regulatory reforms in the fair treatment of customers. In November, U.K. Finance COO Forum members discussed topics related to the regulation, including the importance of communicating value, influencing cultural change, and why the makers and sellers of products need to talk. Podcast November 9, 2023 Podcast | Emerging Regulations in Tech: Understanding the Digital Services Act – with Kaitlin Kirkham-Cooper and Roxanne Miller As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital Services Act (DSA). Tech firms that do not meet a 45-million-user threshold have to comply with many of the DSA’s provisions beginning February 2024… Blogs February 7, 2022 Ascend to the cloud: consuming digital services on demand Galvanised by the need to digitise, more and more businesses are moving operations to the cloud – but a careful strategy is required if full value is to be achieved Cloud-based services allowed many businesses to continue to function productively at the peak of the pandemic, thanks to the flexibility they offer. Digital acceleration and working from home policies are likely to result in further… Survey October 5, 2022 2022 and 2031 Financial Services Executive Perspectives on Top Risks Financial institutions demonstrate resiliency in responding to COVID and start to look forward out to the horizonOur survey results for 2021 reflected a financial services industry that was still consumed with responding to the most significant global pandemic in the past 100 years. Many of the areas of focus highlighted in last year’s survey involved short-term operational challenges, including… Whitepaper March 16, 2022 Top Risks for 2021 and 2030 - Financial Services Industry Perspectives Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid… Client Story February 8, 2023 Global Health Services Company Modernises Data and Applications with Microsoft A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-… Whitepaper October 6, 2023 ESG Data for Financial Services in an Operational Environment - AFME and Protiviti paper The report looks at the operational consequences from ESG regulatory reporting requirements. It sets out: how financial institutions should manage ESG data across the data lifecycle; the challenges operationally in satisfying the evolving nature of ESG regulations; and where there are opportunities for new technology to exist within this exchange despite the challenges.Click here to view the… Client Story June 30, 2023 Change management, automation and new digital tools transform finance operations for educational services company A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing… Whitepaper October 13, 2021 The Biden administration's executive order on cybersecurity and possible effects for financial services firms Safer supply chain, more information sharing, additional compliance Having faced more cyberattacks than other sectors, banks and other financial services firms have been at the forefront of the fight against cybercrime in recent years. To protect themselves, banks have substantially invested in cyberattack prevention and increased their incidence-response capabilities. Whitepaper June 19, 2024 Can we trust culture and conduct to guide decision making in the financial services industry? More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps… Load More
