Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Flash Report April 10, 2020 COVID-19 Crisis Drives FASB to Propose Delays to Effective Dates of Revenue Recognition and Lease Accounting Standards for Certain Entities At its April 8 meeting, the Financial Accounting Standards Board (FASB) proposed delaying, for certain entities, the effective dates of its accounting standards for revenue recognition (Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606)) and lease accounting (Accounting Standards Update No. 2016-02, Leases (Topic 842)). The board… Flash Report April 27, 2022 Skills and Scale The New Finance Labor Model Proves Its Real-World Value The finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organisations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external consultants, and managed services… Blogs March 4, 2021 Webinar - The new security landscape In February 2021, more than 30 security professionals joined Protiviti to explore cyber security planning and Microsoft’s security strategy. In a series of presentations, they were asked to think differently about their approach to security, before taking part in a series of live polls canvassing their opinions on the industry. Whitepaper May 26, 2021 Credit Balances and Government Overpayments Issue On February 12, 2016, the Centers for Medicare & Medicaid Services (CMS) released the Medicare Program; Reporting and Returning of Overpayments Final Rule (Final Rule) governing the investigation, identification, refunding, and reporting of Medicare Parts A and B overpayments. The Final Rule provided much-needed detail and clarity to Parts A and B associated obligations created by… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand… Survey April 17, 2025 Aerospace and defense risk insights This is Protiviti’s first-ever Top Risks commentary focused on the global aerospace and defence (A&D) industry group. Our 2025 survey findings indicate that this industry is in a period of profound transformation driven by mounting geopolitical tensions, technological change and disruption, shifting economic priorities, and evolving workforce dynamics. Survey April 17, 2025 Energy and utilities risk insights The global energy and utilities (E&U) industry is undergoing a significant period of change due to regulatory shifts, sustainability imperatives, operational pressures and rapid technological advancements. In many ways, E&U companies are being asked to reinvent themselves — balancing innovation with resilience, decarbonisation with affordability and technology adoption with security —… Podcast February 21, 2021 Podcast - ESG and Financial Reporting Trends In this podcast, Protiviti Senior Managing Director Bob Hirth and Managing Director Chris Wright share their thoughts and insights about a number of ESG topics. Podcast March 28, 2023 Future of Crypto Innovation and Regulation Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the… Load More
