Hafsa Jada Associate Director Hafsa has over 10 years experience specialising in helping clients to meet cost and compliance objectives. Her experience spans across the three lines of defence on a range of topics including controls, assurance, data, conduct and transformation. Hafsa’s core strengths lie in senior stakeholder management and project delivery. Major Projects UK Retail Bank – COO Risk and Controls Led a team of 5 to shape and deliver a set of strategic priorities for the Bank using Agile project management techniques. Risk and control libraries: Optimised a series of risk and control libraries across 5 business areas. Mapped risks and controls to primary, secondary and tertiary levels. Led over 30 workshops to identify gaps and rationalisation opportunities across risk and control types, resulting in design/redesign of ~30% of controls, reduction of ~ 30% of controls and identification of automation potential for a further ~30% of controls Control Automation: Defined a method and playbook to empower Bank colleagues to automate controls. Ran a pilot to automate a set of controls using tactical tools available in the Bank Control Testing Optimisation (Tech Led Monitoring): Defined a centre of excellence operating model that was data led, exceptions based and continuously monitored control testing results. Ran a pilot to prove out the new operating model and identified cost and risk mitigation benefits RCSA Change Method: Conducted a series of workshops to define a method that empowered product owners within change labs to own the one RCSA framework and self identify new risks with a view to reduce reliance on the Bank’s risk function Global Investment Bank – Conflicts of Interest Risk and control library: Led a team to define a risk and control taxonomy to appropriately manage Conflicts of Interest in the Bank. Ran 5 workshops to identify key risks and controls across the investment banking division Global Investment Bank – Regulation, Risk and Control Mapping Defined and agreed the target operating model to improve compliance and reduce cost through transparent mapping of regulatory and legal obligations to risks and controls Areas of Expertise Target Operating Model Design and Implementation RCSA Regulatory interpretation and implementation Internal Audit Transformation and Change Management Project Management Senior stakeholder management Strategy and Vision Definition Cost reduction Industry Expertise Retail Banking Investment Banking Legal Education Law LLB Queen Mary University of London Professional Memberships and Certifications Legal Practice Course
