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  • Solution and Industry
    Customer Experience Consulting
    Customer experience has emerged as a pivotal driver of business growth, with each customer interaction shaping brand perception and loyalty. Customer experience leaders must navigate the rapidly changing business dynamics of today, seamlessly connect experiences, orchestrate them within their organisations, all while continuously reimagining external and internal experiences to align with…
  • Whitepaper
    April 24, 2024
    Sanctions Risk Assessment: A Key Risk Management Tool
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…
  • Whitepaper
    May 28, 2024
    DORA Compliance: Untangling Key Hurdles to Implementation
    The Digital Operational Resilience Act (DORA), or more formally known as Regulation (EU) 2022/2554, took effect on 16 January 2023, with final industry compliance required by 17 January 2025. The regulation underscores the importance of digital operational resilience in today’s increasingly interconnected and digitized landscape and seeks to expand the reach of European regulators incorporating…
  • Podcast
    August 7, 2024
    Podcast | Is it Quantum Advantage, Supremacy, or Utility?— with D-Wave
    Skeptical about practical quantum computing applications? Perhaps D-Wave could change your mind. Over 100 real corporate customers are using their quantum annealing systems and software platform today … in production. 
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  • Solution and Industry
    Supply Chain Innovation
    Supply chains demand flexible, contemporary solutions capable of addressing today’s most complex challenges. From volatile market dynamics to disruptive technologies and ever-changing customer demands, businesses are confronted with numerous obstacles that require innovative strategies to drive value and orchestration across the supply chain.Protiviti’s Supply Chain Innovation Consulting service…
  • Solution and Industry
    Hospitality, Leisure and Travel
    The global pandemic may have limited our ability to physically interact with one another, but it did not break our innate need to experience life together. Companies that continue to adapt to this new reality while remaining focused on the human need for personal interaction and memorable experiences will thrive today and tomorrow. At the industry’s resilient core are steadfast companies and…
  • Solution and Industry
    Insurance
    Faced with unprecedented disruption and cost pressure, insurance companies are navigating the challenges of meeting customer service expectations at competitive rates while offering innovative products and personalised distribution channels to remain relevant. Insurance companies are also dealing with questions about labor issues and the future of work, sustainability requisites, and broader…
  • Leadership
    Scott Laliberte
    Scott is the Global Leader of Protiviti’s Emerging Technology Group. Scott and his team enable clients to leverage emerging technologies and methodologies to innovate, while helping organisations transform and succeed by focusing on business value and managing risk. His team specialises in many technological areas including artificial intelligence (AI) and machine learning, Internet of Things (…
  • In Focus
    July 23, 2024
    Will CrowdStrike serve as a reboot on tech resiliency?
    Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global…
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