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  • Podcast Transcript

    September 15, 2023
    Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Flash Report

    November 3, 2021
    Beneath the Surface: Technology-driven systemic risks and the continued need for innovation
    For firms, technology and innovation have helped to streamline operations and offer new digital financial products and services to customers at low cost. Consumers, then, have benefitted through a combination of improved access to financial services, convenience, and greater selection. At the same time, as with all innovation, the increased use of technology is giving rise to new risks, risks…

  • Whitepaper

    May 2, 2023
    Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change
    Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives.

  • Blogs

    March 31, 2023
    FCA's Dear CEO letter to all the regulated payments and e-money firms
    On 16 March 2023, the Financial Conduct Authority (“FCA”) issued a “Dear CEO letter” to all regulated payments and e-money firms (collectively “firms”) setting out its clear expectations of the outcomes on which it wants firms to focus, specifically: Safeguarding: Ensure that customers’ money is safe. FCA’s approach is focussed on three areas: (i) safeguarding arrangements, (ii) improving…

  • Infographic

    May 14, 2024
    Infographic | CPG and Retail Finance Leaders’ Top Priorities
    Finance leaders in the retail and consumer packaged goods (CPG) industries are leading their organisations’ efforts to navigate today’s uncertain market environment. Whether it is dealing with inflation or supply-chain disruptions, the leaders are stepping outside their comfort zones to provide strategic guidance across all facets of the business.

  • Whitepaper

    February 4, 2021
    Healthcare Digital, Innovation and Advanced Analytics Solutions Overview
    The healthcare technology landscape is experiencing a full-blown disruption with growing global health impacts from the likes of pandemics (COVID-19), global cyberattacks (WannaCry) and the overall push to innovative digital and advanced analytics capabilities aimed at increasing the quality of care, improving the health of communities, reducing costs and connecting the patient across various…

  • Whitepaper

    May 7, 2020
    COVID-19 Borrowing Options: A Primer for Franchisees and Other Small and Medium-Size Businesses
    Amid unprecedented economic disruption caused by COVID-19, small and medium-size businesses (SMBs) that are the backbone of the U.S. economy face intertwining choices and challenges in determining the best courses of action to preserve their operations and protect the financial well-being of their employees. While direct bank and market financing remain an option for some, most small and medium-…

  • Survey

    April 1, 2021
    Executive Perspectives on Top Risks 2021 and 2030 — Retail Industry
    In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified pandemic-related government policies as their top risk issue for 2021 and beyond. Retailers also listed a deterioration in market and economic conditions, and talent retention and acquisition challenges among their top risks. Overall, the survey results reveal significant…

  • Whitepaper

    July 21, 2022
    Customer remediation: Making it right (and better)
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…

  • Podcast

    June 20, 2023
    Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…
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