Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Video October 25, 2021 Economic Update Forum with John Ashcroft The future of the economy post-COVID-19: what’s next for consumers, workers and businesses? What does our post-pandemic future look like? Who are most likely to be the winners and the losers in the months and years to come? Has the economic damage caused by the pandemic caused irreversible damage or created a once-in-a-generation opportunity to transform our economy and society and keep the UK… Whitepaper June 4, 2021 CFPB Ready for Heightened Enforcement - Top of Mind Compliance Issues for 2021 The new U.S. administration in Washington is likely to increase its scrutiny of consumer financial products and services. Nowhere is this more evident than at the Consumer Financial Protection Bureau (CFPB), which is uniquely positioned to provide greater regulatory oversight of financial services institutions, increase scrutiny of potentially unfair, deceptive, or abusive acts or practices, and… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Whitepaper February 24, 2021 How New York’s New Truth in Lending Act Measures Against California and Federal Acts President Lyndon B. Johnson in 1968 signed the Federal Truth in Lending Act (TILA) to provide greater transparency regarding credit terms and fees. While greatly assisting consumers in comparison loan shopping, the regulation excluded business loans, as business owners were generally considered financially savvier than an average consumer and did not need protection. Fast-forward to December 23,… Blogs June 4, 2021 Collaboration Forum Series 5: Building a brighter future (Week-7) The future of the economy post-COVID-19: what’s next for consumers, workers and businesses? What does our post-pandemic future look like? Who are most likely to be the winners and the losers in the months and years to come? Has the economic damage caused by the pandemic caused irreversible damage or created a once-in-a-generation opportunity to transform our economy and society and keep… Podcast July 21, 2022 Risky Women Podcast | CRA and Fair Lending: Mary Bailey Shelley Metz-Galloway, US lead of Protiviti’s regulatory compliance practice, talks with Mary Bailey, regulatory compliance expert, about the US Community Reinvestment Act and how upcoming changes to the rule should improve access to credit and have a big impact on banks’ compliance and reporting. They also take a look at the status of international efforts toward fair lending. Mary Bailey CRCM,… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Blogs March 31, 2023 FCA's Dear CEO letter to all the regulated payments and e-money firms On 16 March 2023, the Financial Conduct Authority (“FCA”) issued a “Dear CEO letter” to all regulated payments and e-money firms (collectively “firms”) setting out its clear expectations of the outcomes on which it wants firms to focus, specifically: Safeguarding: Ensure that customers’ money is safe. FCA’s approach is focussed on three areas: (i) safeguarding arrangements, (ii) improving… Flash Report November 3, 2021 Beneath the Surface: Technology-driven systemic risks and the continued need for innovation For firms, technology and innovation have helped to streamline operations and offer new digital financial products and services to customers at low cost. Consumers, then, have benefitted through a combination of improved access to financial services, convenience, and greater selection. At the same time, as with all innovation, the increased use of technology is giving rise to new risks, risks… Flash Report November 5, 2020 Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’ U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the… Load More