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  • Podcast

    July 21, 2022
    Risky Women Podcast | CRA and Fair Lending: Mary Bailey
    Shelley Metz-Galloway, US lead of Protiviti’s regulatory compliance practice, talks with Mary Bailey, regulatory compliance expert, about the US Community Reinvestment Act and how upcoming changes to the rule should improve access to credit and have a big impact on banks’ compliance and reporting. They also take a look at the status of international efforts toward fair lending. Mary Bailey CRCM,…

  • Blogs

    June 4, 2021
    Collaboration Forum Series 5: Building a brighter future (Week-7)
    The future of the economy post-COVID-19: what’s next for consumers, workers and businesses?  What does our post-pandemic future look like? Who are most likely to be the winners and the losers in the months and years to come? Has the economic damage caused by the pandemic caused irreversible damage or created a once-in-a-generation opportunity to transform our economy and society and keep the UK…

  • Newsletter

    September 10, 2020
    Operational Resilience Gets a Makeover in the “New Normal”
    Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the…

  • Blogs

    March 31, 2023
    FCA's Dear CEO letter to all the regulated payments and e-money firms
    On 16 March 2023, the Financial Conduct Authority (“FCA”) issued a “Dear CEO letter” to all regulated payments and e-money firms (collectively “firms”) setting out its clear expectations of the outcomes on which it wants firms to focus, specifically: Safeguarding: Ensure that customers’ money is safe. FCA’s approach is focussed on three areas: (i) safeguarding arrangements, (ii) improving…

  • Flash Report

    November 3, 2021
    Beneath the Surface: Technology-driven systemic risks and the continued need for innovation
    For firms, technology and innovation have helped to streamline operations and offer new digital financial products and services to customers at low cost. Consumers, then, have benefitted through a combination of improved access to financial services, convenience, and greater selection. At the same time, as with all innovation, the increased use of technology is giving rise to new risks, risks…

  • Flash Report

    November 5, 2020
    Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’
    U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the…

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…

  • Whitepaper

    October 6, 2021
    Credit Pulse Fall 2021
    In this issue of the Credit Pulse, we look at the meaning of credit risk in a world flush with money and government backstops, and talk about how banks can jump into cryptocurrency lending and what they can do to monitor counterparty credit risk better. The economic recovery following the initial shock of the pandemic continued unabated in the second half of 2021. While growth has slowed from…

  • Whitepaper

    April 28, 2022
    Credit Pulse - Spring 2021
    THE U.S. FINANCIAL SERVICES INDUSTRY CONFRONTS A NEW ENVIRONMENT In this issue of the Credit Pulse, we provide a look at the credit risk implications of the banking and capital markets oversight environment under the Biden administration, highlight post-stimulus commercial and consumer credit risks, and examine the pressing climate change-related risks affecting financial institutions and their…

  • Video

    January 21, 2021
    Collaboration Forum Series 4: Optimism in tough times (Week-1)
    Daring to dream – planning for recovery and revival Join broadcaster and author Paul Mason to discuss how UK businesses should be preparing for a surge in consumer demand, while recognising fundamental changes that are occurring in workforce dynamics, our shifting role on the global stage and how an authentic corporate moral philosophy will become more important than ever in the years to come.
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