Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Whitepaper October 13, 2021 The Biden administration's executive order on cybersecurity and possible effects for financial services firms Safer supply chain, more information sharing, additional compliance Having faced more cyberattacks than other sectors, banks and other financial services firms have been at the forefront of the fight against cybercrime in recent years. To protect themselves, banks have substantially invested in cyberattack prevention and increased their incidence-response capabilities. Whitepaper February 24, 2021 How New York’s New Truth in Lending Act Measures Against California and Federal Acts President Lyndon B. Johnson in 1968 signed the Federal Truth in Lending Act (TILA) to provide greater transparency regarding credit terms and fees. While greatly assisting consumers in comparison loan shopping, the regulation excluded business loans, as business owners were generally considered financially savvier than an average consumer and did not need protection. Fast-forward to December 23,… Client Story November 8, 2024 Getting Smart About Sourcing: How One Educational and Resource Institution Rebuilt Its Procurement Organisation Discover the transformative journey of an educational institution's procurement overhaul, where strategic sourcing was key. Optimising processes and leveraging spend, they identified $72M in savings potential. Whitepaper November 18, 2022 Navigating the Intersection of ESG and Money Laundering: How Financial Institutions Can Prevent Environmental Crime Environmental protection laws have been in place in many countries for more than 50 years.1,2 The United Nations Environment Programme (UNEP) and the International Criminal Police Organisation (Interpol) have highlighted the rise of environmental crime, its links to bribery and corruption, and its devastating impact on environments globally.3 But despite the strong connection to money laundering… Blogs April 28, 2022 U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on… Podcast January 20, 2020 Journey to the Cloud: Debunking Myths and the Role of Artificial Intelligence in Cloud Security Welcome to the new edition of Powerful Insights and our series on Cybersecurity Awareness. Protiviti has a series of webinars on cybersecurity awareness that, along with these accompanying podcasts, are intended to highlight ways organisations can be proactive in addressing these critical security challenges today. We explore how leaders can dynamically build cyber resilience while maximising… Newsletter March 24, 2024 When Executives Stand in the Way — Create the Right Tone at the Top for Change In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organisation, including fostering vital new mindsets and behaviors.What you should know: Executive engagement is a critical component to enable change. It’s important to make the distinction that leaders and managers don’t “manage” change; they “enable” change.By… Blogs July 25, 2024 "Challenges that don’t break you, build your strength and resilience…" In conversation with Evelyn Tourish With nearly three decades at Europcar, Evelyn Tourish, UK Customer Experience Manager – like many others – has faced a few challenges and was instrumental in helping to create an industry-wide COVID guide during the pandemic. She couldn’t love her job more and her warm, infectious personality beams through. Martina Tagliavia from Protiviti’s iGROWW network delves deeper into Evelyn's professional… Survey April 5, 2023 Talent, Culture and the Future of Work – The Defining Business Challenges of the Next Decade When assessing the top risk issues organisations will face this year as well as over the next decade, one key theme stands out: People and culture are at the top of the agenda. The 11th annual Executive Perspectives on Top Risks Survey, conducted by Protiviti and NC State University’s ERM Initiative, reveals the top risks on the minds of global boards of directors and executives in 2023 and… Load More