Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper November 4, 2024 Stress Testing Credit Portfolios for Climate Risk Climate risk refers to the potential for adverse economic consequences resulting from climate change as well as human responses to climate change and is rapidly becoming one of the emerging risk areas within the financial services industry. According to the Basel Committee on Banking Supervision (BCBS), climate risk has the potential to affect the safety and soundness of individual banks and have… Whitepaper April 24, 2024 Sanctions Risk Assessment: A Key Risk Management Tool Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Insights paper July 26, 2024 Modernising ERP Systems in Higher Education - Embracing Change Higher education is undergoing significant changes, with digital technologies becoming essential for learning and research, especially accelerated by the COVID-19 pandemic. Institutions now face new demands, requiring agility and efficiency despite budget and technology constraints. Insights paper November 27, 2024 Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Whitepaper August 11, 2023 Navigating sanctions compliance through the transition to ISO 20022 The International Organisation for Standardisation’s (ISO) new global messaging standard, ISO 20022, is set to be adopted by payment processing organisations globally by 2025. Client Story July 19, 2023 Finance Transformation Sets Course for Future Success A U.S.-based global skincare company was unable to provide timely financial reporting and performance analytics to its key stakeholders and private equity sponsor. Protiviti partnered with the company’s CFO, VP of Finance, Controller, and key stakeholders to assess and redesign the book close, reporting, and forecasting processes. Client Story August 23, 2024 Supply Chain Transformation: A PVC Manufacturing Success Story India has emerged as a dominant force in the global PVC market, driven by surging agriculture, construction, and packaging demand. This rapid growth, coupled with increasing reliance on PVC imports, has created a complex and dynamic market environment. For PVC manufacturers, this presents both unprecedented opportunities and significant challenges. Flash Report December 13, 2023 EU Lawmakers Reach Agreement on AI Act, Creating Regulatory Framework Addressing Risks of AI On December 8th, after two and a half years of negotiation, the Council of the EU and the EU Parliament finally reached a provisional agreement on the EU AI Act, which was first proposed by the European Commission in 2021. The agreement creates legislation that introduces harmonised rules and definitions for those using AI systems and putting those systems into service and bans certain types of… Load More