Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper June 27, 2023 What Role Should Compliance Play in ESG? By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly… Newsletter December 13, 2023 Blind Spots in the Boardroom A look back at business failures often reveals blind spots that either concealed a dysfunctional culture or led to a lack of understanding, strategic error or missed opportunities. Is the board aware of the organisation’s blind spots, and is it addressing them?We’ve all heard the adage that what we don’t know can be more damaging to reputation, brand image, market standing and competitive… Newsletter May 8, 2024 Sharpening the Board’s Focus on M&A Due Diligence Whether an acquisition is a stand-alone, complementary entity or an integration, the due diligence process is undergoing a paradigm shift due to the higher cost of funding and the impact of failed transactions. Boards should expect a more aggressive focus on due diligence.How has the due diligence process changed in recent years? For sure, the complexity of certain topics, such as environmental… Newsletter August 7, 2024 10 Questions to Increase Your Strategic Impact as a Board Member The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. To facilitate this self-assessment, this issue of Board Perspectives offers 10 questions that directors should ask themselves:… Newsletter February 7, 2024 The Top Risks 10 Years Out: Global Risks Are Persistent Capturing insights from over 1,100 C-level executives and directors across multiple industries with broad geographic representation, our global survey of C-level executives and directors survey offers insights for the top risks over the next 10 years out to 2034. The following table provides a context for understanding the most critical uncertainties companies face looking forward to 2034.TOP… Whitepaper June 28, 2023 Navigating State of Data Privacy in the Middle East Independent study to offer perspectives and considerations for GCC organisations embarking on the data privacy journeyData has become a crucial driver for businesses in today's digital age, as organisations can leverage data from various sources, including consumer behavior and operational insights, to make informed decisions, improve efficiency, and drive innovation. However, consumers are… Client Story May 26, 2023 Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory… Newsletter November 8, 2023 Board Risk Oversight in the Age of Disruption In these disruptive times, how should boards discharge their duty of care and duty of oversight with respect to risk when the models to follow aren’t clear? Is the board’s risk oversight process fit for purpose in today’s dynamic environment?Board engagement with risk and how it is managed has been a topic of interest for many years. While risk has always been present in every business, the… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Load More