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  • Client Story

    January 31, 2022
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide…
  • Insights paper

    July 26, 2024
    Higher education is undergoing significant changes, with digital technologies becoming essential for learning and research, especially accelerated by the COVID-19 pandemic. Institutions now face new demands, requiring agility and efficiency despite budget and technology constraints.
  • Client Story

    September 13, 2023
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…
  • Client Story

    March 10, 2023
    United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two…
  • Survey

    December 12, 2023
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.
  • Whitepaper

    March 13, 2024
    We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —…
  • Whitepaper

    April 17, 2024
    Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious…
  • Survey

    December 15, 2022
    PE-owned companies weigh in on their top risks for 2023 and the next decade, from labor and global supply chain issues to resilience and culture When it comes to the risk landscape for 2023 and the next 10 years, people, talent and culture top the list of concerns for organisations worldwide – specifically, succession challenges and the ability to attract and retain top talent, as well as being…
  • Survey

    March 19, 2024
    The views of more than 1,000 directors and C-suite executives on the role and effectiveness of the board are the focus of this report on the results of our inaugural Global Board Governance Survey. This study -- developed by Protiviti, BoardProspects and Broadridge -- is, we believe, the first of its kind. It offers insights regarding the board’s priorities, performance and governance practices,…
  • Newsletter

    June 12, 2024
    Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have more options than ever before with greater…
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