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  • Whitepaper

    April 9, 2025
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…
  • Whitepaper

    April 24, 2024
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…
  • Newsletter

    June 26, 2023
    Sharing information and lessons learned has become increasingly critical for the effective management of cybercrime and related financial crime. This need requires financial institutions to rethink how they have historically managed these risks.
  • Newsletter

    October 9, 2024
    Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For…
  • Newsletter

    November 13, 2024
    Almost every organisation around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business forward. A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organisations all over the globe are taking a close look at the tremendous promise AI offers in…
  • Whitepaper

    October 16, 2023
    Can financial institutions manage effectively in a world where issues and breaches are known to regulators before the chief compliance officer or anyone else in the organisation even learns about them?
  • Flash Report

    June 8, 2023
    On Tuesday, June 6, 2023, the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively, the agencies) issued the “Interagency Guidance on Third-Party Relationships: Risk Management.”[1] This marks the long-awaited finalisation of the proposed guidance that was initially issued on July 19,…
  • Survey

    December 15, 2022
    PE-owned companies weigh in on their top risks for 2023 and the next decade, from labor and global supply chain issues to resilience and culture When it comes to the risk landscape for 2023 and the next 10 years, people, talent and culture top the list of concerns for organisations worldwide – specifically, succession challenges and the ability to attract and retain top talent, as well as being…
  • Survey

    October 1, 2020
    Actionable Insights into Implementing your Advanced ERM Program We conducted the first-ever ERM diagnostic survey for the Middle East with the objective to help regional companies evaluate their ERM preparedness and sensitize them about the need to invest in and integrate ERM. Responses from C-suite-level respondents were assessed for several ERM best practices and the companies were mapped into…
  • Whitepaper

    June 27, 2023
    By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…
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