Results for Search Submit Filter by: Advanced Filter All results Solutions Industry Typelist People Client Story Insights/Blogs Filter Search Sort by RelevanceDate Order AscDesc Solution and Industry Customer Experience Consulting Customer experience has emerged as a pivotal driver of business growth, with each customer interaction shaping brand perception and loyalty. Customer experience leaders must navigate the rapidly changing business dynamics of today, seamlessly connect experiences, orchestrate them within their organisations, all while continuously reimagining external and internal experiences to align with… Solution and Industry Sarbanes-Oxley Compliance (SOX) Protiviti has been a long standing and recognised global thought leader in SOX and Committee of Sponsoring Organisations (COSO) compliance. Our publications, benchmarking studies and global seminars are widely recognised in the marketplace and continually provide the latest regulatory and industry trends. Our clients benefit by having access to leaders with deep industry and subject matter… Solution and Industry Consumer Protection Our goal is to ensure that you meet your organisation’s needs, adhere to regulatory expectations and leading industry practices, and build sustainable compliance capabilities to support future growth. Disruptive technologies, evolving customer loyalty, and pressure to enhance economic returns define just some of the challenges financial services organisations need to overcome. The dynamic… Solution and Industry Controls Advisory We apply our process, risk, and control expertise to help organisations design, implement, and operate controls programmes that are fit-for-purpose, right-sized, and support the needs of internal and external stakeholders, all while striking the right balance between efficiency and control. We speak the language of controls which our experts help organisations translate to meet their… Solution and Industry Capital Projects Consulting Enhance the delivery and efficiency of your capital programmes and projects with our consulting and construction auditing solutions. We leverage advanced technologies to improve and automate project management and construction compliance. Protiviti’s Capital Projects Consulting team consists of professionals with hands-on experience in construction, engineering, procurement, contracting,… Whitepaper November 4, 2024 Stress Testing Credit Portfolios for Climate Risk Climate risk refers to the potential for adverse economic consequences resulting from climate change as well as human responses to climate change and is rapidly becoming one of the emerging risk areas within the financial services industry. According to the Basel Committee on Banking Supervision (BCBS), climate risk has the potential to affect the safety and soundness of individual banks and have… Research Guide November 25, 2024 FAQ Guide on the Use of AI for Financial Crime Compliance Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on… Survey October 1, 2024 Cost Optimisation Is a Top CFO Priority, but Some Finance Groups Fall Short Explore how CFOs prioritise cost optimisation in financial strategies for enhanced revenue and resilience, according to our survey. Insights paper November 27, 2024 Harnessing the future: Protiviti’s research on AI adoption Due in large part to the rise of generative artificial intelligence (AI), organisations of all types and sizes are implementing, or considering adopting, AI for various business functions and activities — from accounting and finance to cybersecurity, customer experience and more. Leadership Susan Haseley Susan Haseley is a Protiviti Executive Vice President and leader of the firm’s ESG and Inclusion initiatives. Haseley has more than 30 years of experience in providing risk and technology consulting and internal audit services. She has been with the firm since its inception in 2002.Prior to joining Protiviti, Haseley spent seven years with Arthur Andersen as a partner in its Risk Consulting… Load More