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  • Flash Report

    December 13, 2023
    On December 8th, after two and a half years of negotiation, the Council of the EU and the EU Parliament finally reached a provisional agreement on the EU AI Act, which was first proposed by the European Commission in 2021. The agreement creates legislation that introduces harmonised rules and definitions for those using AI systems and putting those systems into service and bans certain types of…
  • Whitepaper

    March 11, 2021
    The business world is in a defensive huddle to take on nature’s version of zero-day malware in the form of COVID-19. The pandemic has brought many businesses to a halt. The effects of social distancing and travel restrictions are having an unprecedented impact on the operating model of organizations and forcing a severe disruption to the workplace. The key operational result due to the need for…
  • Newsletter

    March 12, 2025
    The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations as more resilient and better prepared to manage through change. These are among the notable findings in the latest Executive Perspectives on Top…
  • Whitepaper

    May 30, 2023
    Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing…
  • Survey

    March 28, 2022
    Survey results from Financial and Non-Financial Services Organizations To better understand how organizations are focusing on their critical businesses in the rapidly changing scenario, managing risks emanating from this pandemic and the safeguards/ alternate measures they are adopting to move on a growth path, we conducted the second edition of the Business Resilience Barometer Survey this year…
  • Survey

    December 12, 2020
    Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of…
  • Whitepaper

    April 9, 2025
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…
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